Today’s hybrid cloud infrastructures are creating a real challenge for IT operations. They fly blind when they get complaints about Office 365 Voice quality because they don't control end-to-end service delivery path.
Troubleshooting Office 365 Voice quality issues is like playing the famous
board game CLUE (aka. Cluedo in Europe): You need to find out precisely what is the issue, who is affected, and where is the source of the problem.
Network components can affect the Voice end user experience in various ways. Whether they hear a robotic voice or interruption during a call, users jump to the same conclusion. It just doesn't work.
Understanding what is precisely happening is key to troubleshooting the issues and ensuring the best voice quality you can across your entire organization.
Watch this 30-minute podcast to see how GSX helps you restore visibility on your Office 365 voice users' experience anywhere, getting the right data at the right time to enable fast troubleshooting.
Fill the form to access the podcast.