Users are really sensitive about the quality of service of MS Teams. You need proactive Microsoft Teams monitoring.
User satisfaction is highly dependent on Microsoft Teams performance, whether you…
- Send an instant message,
- Use a channel to upload or download a document or post a message,
- Search for users, checking their presence
- Use Teams to perform all your internal and external calls and hold web meetings.
This is normal, because most of the usage of Teams is synchronous. When it comes to Microsoft Teams, slow is really the new down. But don’t worry. GSX has your back with Microsoft Teams monitoring tool.