Webinar Office 365

On-demand Webinar: Modern Office 365 Service Management

Modern ITSM as described by Microsoft should represent how IT manages, operates and transitions technology, designs services and manages risk within the organization.

But how to monitor your workload in the cloud, manage an incident or optimize your service desk when you don’t have visibility to your end-user experience?

Watch the podcast and learn how our large customer base has dealt with this challenge, implementing end-to-end service level agreements that put the end-user at the center of their ITSM practice.