TechGenix, which provides content and reviews to millions of IT professionals globally, published a review of the latest release of GSX Gizmo for Microsoft 365. After calling GSX Robot User a “killer feature” in 2016, Microsoft MVP Steve Goodman has just awarded GSX Gizmo’s latest release with a 5-Star rating. He called it a ‘must’ for large enterprises with global workforces working with Microsoft 365. The solution was lauded for the depth of its reporting on the Microsoft Teams user experience.
If we talk about monitoring in the new cloud world, you must do exactly what users do, from the places they perform their actions, and through the same delivery path. It is the only way to manage expectations and close tickets should any arise.
GSX Gizmo for Microsoft Teams enables enterprises to make accurate measurements to provide facts and define action items to improve the user experience. Synthetic transactions allows you to assess the quality of service of your instant messaging, channel and call quality, wherever your users are.
Our solution provides greater visibility into Microsoft 365 performance with precise insights and a holistic view to manage your end-user experience.
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“With recent moves globally to remote working, combined with accelerated usage of products like Microsoft Teams, a major problem organizations face today is understanding what the real user experience is”, said Mr. Goodman in the product review. “Particularly for large enterprises with global workforces, GSX Gizmo is a must – and will provide value to almost every organization supporting Microsoft 365”.
“GSX Gizmo provides a level of depth not found within the Microsoft 365 platform itself” Goodman said. Overall the tool is recognized to have “insightful dashboards […] which provides a collated view of Exchange, OneDrive, SharePoint and Teams within one place, allowing IT admins to understand quickly whether there is problem with a particular service, access from a particular location or a wider issue.”
You can read the full product review here (5 minutes read)
GSX has also garnered recent recognition from Gartner in three recent reports as a technology that is foundational to the digital workplace, a trend that has been accelerated by COVID-19 and global remote work. Check out the press release: GSX is Recognized by Gartner in Three Recent Reports.
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