Resource Center

Webinar: The new Outlook, is it really faster?

The new OWA, now called "Outlook on the web", will soon become the default interface. 

It is designed to be fast, but is it really faster than the "old" OWA? How does it compare to the Outlook desktop?

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Tags: Webinars, Office365, video, Access all the News, Office 365 monitoring, GSX Events, End user Experience, performance monitoring, Outlook

Webinar: Construire des rapports de Qualité de Service sur Office 365. 

La qualité de service délivrée par Office 365 est complexe à mesurer de bout en bout. Il est cependant essentiel de pouvoir la comprendre afin d’en réduire les coûts opérationnels et de maximiser la satisfaction utilisateur.

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Tags: Webinars, QoS, Office365, video, Access all the News, Office 365 monitoring, GSX Events, End user Experience, performance monitoring

Webinar Microsoft Teams vs. Skype for Business : Voice Performance Comparison

Watch this podcast to witness the ultimate cage match between Skype for Business Online and Microsoft Teams.  

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Tags: Webinars, Office365, video, Access all the News, Office 365 monitoring, GSX Events, End user Experience, Skype for Business, performance monitoring, Skype for business performance, Microsoft Teams, voice quality

On-demand Video: GSX for Microsoft Teams Voice Monitoring

GSX provides Teams Voice performance monitoring & reporting that enables fast troubleshooting through a complete understanding of the user experience. 

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Tags: Webinars, Cloud, Microsoft, Office365, video, Microsoft Office 365, Office 365 monitoring, End user Experience, performance monitoring, Digital experience monitoring, Microsoft Teams, voice quality

Webinar: Microsoft Teams Voice Quality - Crack the Case

Is it Teams, the network, or even the client that is slowing everything down? Is it a tenant or a local issue?
When did it really start, and do you have metrics to prove it?

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Tags: Webinars, Cloud, Microsoft, Office365, video, Access all the News, Microsoft Office 365, Office 365 monitoring, GSX Events, End user Experience, performance monitoring, Digital experience monitoring

Webinar: Stand out from the Office 365 managed services crowd

The market for MSP and CSP is getting bigger, every day. But keeping cloud customers or winning a new one is harder than ever. The answer is differentiation. In particular GSX can provide you with an unbeatable differentiator, with the only solution to manage your end-to-end Office 365 service delivery.

Why is full service tracking critical?

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Tags: Webinars, Cloud, Microsoft, Office365, video, Managed Service Provider, MSP, Microsoft Office 365, Office 365 monitoring, End user Experience, performance monitoring, Digital experience monitoring

Webinar: SharePoint & OneDrive Monitoring Best Practices

What do you do when users outside of the main office complain about slow applications?

Is it the application or the network that’s slowing them down?

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Tags: Webinars, Cloud, Microsoft, Office365, MS SharePoint, video, SharePoint Performance, Microsoft Office 365, Office 365 monitoring, End user Experience, Digital experience monitoring, OneDrive

On-demand Video: GSX for Office 365 Monitoring - Introduction 

GSX is the end-user experience monitoring company.
We provide the only solution that enables fast troubleshooting
through a complete understanding of the user experience across cloud or hybrid Office 365 deployment. 

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Tags: Webinars, Cloud, Microsoft, Office365, video, SLAs, Microsoft Office 365, Office 365 monitoring, Troubleshooting, End user Experience, Digital experience monitoring, Outlook

On-demand Webinar: Modern Office 365 Service Management

Modern ITSM as described by Microsoft should represent how IT manages, operates and transitions technology, designs services and manages risk within the organization. 

But how to monitor your workload in the cloud, manage an incident or optimize your service desk when you don’t have visibility to your end-user experience?
 
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Tags: Webinars, Cloud, Microsoft, Office365, video, SLAs, Microsoft Office 365, Office 365 monitoring, Troubleshooting, End user Experience, Digital experience monitoring, Outlook

On-demand Webinar: How-to: Detect, Troubleshoot and Solve Office 365 Issues

When dealing with Microsoft for Office 365, you get a 99.9% SLA availability contract. But that SLA only concerns the service out of Microsoft data center. Everything in-between your users and the entry point at Microsoft is still your responsibility.  
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Tags: Webinars, Cloud, Microsoft, Office365, video, SLAs, Microsoft Office 365, Office 365 monitoring, Troubleshooting, End user Experience, Digital experience monitoring, Outlook