Resource Center

On-demand Webinar: How-to: Detect, Troubleshoot and Solve Office 365 Issues

When dealing with Microsoft for Office 365, you get a 99.9% SLA availability contract. But that SLA only concerns the service out of Microsoft data center. Everything in-between your users and the entry point at Microsoft is still your responsibility.  
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Tags: Webinars, Cloud, Microsoft, Office365, video, SLAs, Microsoft Office 365, Office 365 monitoring, Troubleshooting, End user Experience, Digital experience monitoring, Outlook

On-demand Webinar: Boost your Skype for Business Online Performance

Whether you are considering migrating from Skype for Business on-premises to Skype for Business Online, or you just want to deploy this new service throughout your company - assessing the satisfaction of end-users is key.
Indeed, Skype provides real-time tickets when users are unhappy.
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Tags: Webinars, Cloud, Microsoft, Office365, video, Microsoft Office 365, Office 365 monitoring, End user Experience, skype for business issue, Skype for business performance, skype for business monitoring, Digital experience monitoring, Skype

On-demand Webinar: Office 365 Performance Changes Using MAPI Over HTTP Protocol

On October 31st, Microsoft stopped supporting the RPC/HTTP protocol and required switching to another protocol, called MAPI/HTTP. Switching to MAPI protocol isn’t technologically difficult, but it does require a lot of work and strict adherence to Microsoft’s guidelines.

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Tags: Webinars, Cloud, Microsoft, Office365, video, Microsoft Office 365, Office 365 monitoring, End user Experience, Digital experience monitoring, email, Outlook

On-demand Webinar: AirWatch Monitoring - How to Keep Users Happy

Using email on mobile devices requires a complex chain of command that involves network components, email delivery systems, and an EMM application such as AirWatch.

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Tags: Webinars, video, MDM, End user Experience, vmware airwatch, airwatch monitoring, airwatch performance, UEM

On-demand Webinar: Office 365 Performance Gains using ExpressRoute

Azure ExpressRoute is frequently touted as a method for boosting your performance when using Office 365 applications. Does it make Office 365 run faster than local servers or the trumpeted performance gains to Office 365 are simply a myth?

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Tags: Webinars, video, Office 365, office 365 performance, ExpressRoute, Azure ExpressRoute

On-demand Webinar: Understanding Outlook and Office 365 Performance Issues

A 30% packet loss rate is terrifying. However, your users in Outlook may not even notice because only select actions in Outlook show users that the network is suffering significant issues. On the other hand, just when you're feeling good about the resiliency of Outlook, a seemingly minor issue resulting in sporadic single digit packet loss might render users in Outlook practically unable to function.  

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Tags: Webinars, video, Office 365, Office 365 Administration, office 365 performance, outlook slow

On-demand Webinar: Domino to Exchange Coexistence Made Easy(er)

When organizations migrate from IBM Domino to their new Microsoft Exchange environment, or during a sustained coexistence period, the applications and user population are split between the two messaging platforms.

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Tags: Webinars, Domino, IBM, video, Exchange, GSX Coexistence Monitoring, Coexistence Package

On-demand Webinar: The Art of Office 365 User Management in a hybrid environment

For Administrators, user management in hybrid environments is a complex undertaking. The Microsoft Office 365 administration portal is not built to handle large volumes of users and licenses. Also, creating endless amounts of PowerShell scripts is not scalable and puts an ongoing burden onto your senior IT staff.

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Tags: Webinars, Office365, video

On-demand Webinar: Monitoring in a Hybrid World

Letting go of on-premises control is a very big part of moving your services to the cloud. It has caused a paradigm shift in what it takes to deliver a positive user experience.

IT Teams are still held accountable for services delivered, even if the actual servers are physically in the Microsoft datacenter. They now need deep insights into how end-user applications perform on key tasks.

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Tags: Webinars, Microsoft Exchange, Office365, video, Microsoft SharePoint, Skype for Business, SharePoint Online

On-demand Webinar: Rock your Yammer and SharePoint Analytics

GSX 365 Insights provides deep insights to measure engagement within your community, promote adoption, and increase overall ROI of the platforms. We collect the information that you need to empower your business line and your company visibility on the Microsoft networks.

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Tags: Webinars, Office365, video, Microsoft SharePoint, SharePoint Online, Yammer, Yammer analytics