Resource Center

Webinar: Construire des rapports de Qualité de Service sur Office 365. 

La qualité de service délivrée par Office 365 est complexe à mesurer de bout en bout. Il est cependant essentiel de pouvoir la comprendre afin d’en réduire les coûts opérationnels et de maximiser la satisfaction utilisateur.

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Tags: video, End user Experience, Office365, Office 365 monitoring, Webinars, performance monitoring, Access all the News, GSX Events, QoS

Webinar Microsoft Teams vs. Skype for Business : Voice Performance Comparison

Watch this podcast to witness the ultimate cage match between Skype for Business Online and Microsoft Teams.  

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Tags: video, End user Experience, Office365, Office 365 monitoring, Webinars, performance monitoring, Access all the News, GSX Events, Microsoft Teams, Skype for Business, voice quality, Skype for business performance

On-demand Video: GSX for Microsoft Teams Voice Monitoring

GSX provides Teams Voice performance monitoring & reporting that enables fast troubleshooting through a complete understanding of the user experience. 

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Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, performance monitoring, Microsoft Teams, voice quality, Webinars

Webinar: Microsoft Teams Voice Quality - Crack the Case

Is it Teams, the network, or even the client that is slowing everything down? Is it a tenant or a local issue?
When did it really start, and do you have metrics to prove it?

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Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Webinars, performance monitoring, Access all the News, GSX Events

Webinar: Stand out from the Office 365 managed services crowd

The market for MSP and CSP is getting bigger, every day. But keeping cloud customers or winning a new one is harder than ever. The answer is differentiation. In particular GSX can provide you with an unbeatable differentiator, with the only solution to manage your end-to-end Office 365 service delivery.

Why is full service tracking critical?

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Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Webinars, MSP, Managed Service Provider, performance monitoring

Webinar: SharePoint & OneDrive Monitoring Best Practices

What do you do when users outside of the main office complain about slow applications?

Is it the application or the network that’s slowing them down?

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Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Webinars, MS SharePoint, SharePoint Performance, OneDrive

On-demand Video: GSX for Office 365 Monitoring - Introduction 

GSX is the end-user experience monitoring company.
We provide the only solution that enables fast troubleshooting
through a complete understanding of the user experience across cloud or hybrid Office 365 deployment. 

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Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Troubleshooting, Outlook, SLAs, Webinars

On-demand Webinar: Modern Office 365 Service Management

Modern ITSM as described by Microsoft should represent how IT manages, operates and transitions technology, designs services and manages risk within the organization. 

But how to monitor your workload in the cloud, manage an incident or optimize your service desk when you don’t have visibility to your end-user experience?
 
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Tags: Webinars, video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Troubleshooting, Outlook, SLAs

On-demand Webinar: How-to: Detect, Troubleshoot and Solve Office 365 Issues

When dealing with Microsoft for Office 365, you get a 99.9% SLA availability contract. But that SLA only concerns the service out of Microsoft data center. Everything in-between your users and the entry point at Microsoft is still your responsibility.  
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Tags: Webinars, video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Troubleshooting, Outlook, SLAs

On-demand Webinar: Boost your Skype for Business Online Performance

Whether you are considering migrating from Skype for Business on-premises to Skype for Business Online, or you just want to deploy this new service throughout your company - assessing the satisfaction of end-users is key.
Indeed, Skype provides real-time tickets when users are unhappy.
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Tags: Webinars, video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Skype, skype for business monitoring, Skype for business performance, skype for business issue