Resource Center

On-demand Video: GSX for Microsoft Teams Voice Monitoring

GSX provides Teams Voice performance monitoring & reporting that enables fast troubleshooting through a complete understanding of the user experience. 

Read More

Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, performance monitoring, Microsoft Teams, voice quality, Webinars

Webinar: Microsoft Teams Voice Quality - Crack the Case

Is it Teams, the network, or even the client that is slowing everything down? Is it a tenant or a local issue?
When did it really start, and do you have metrics to prove it?

Read More

Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Webinars, performance monitoring, Access all the News, GSX Events

Webinar: Stand out from the Office 365 managed services crowd

The market for MSP and CSP is getting bigger, every day. But keeping cloud customers or winning a new one is harder than ever. The answer is differentiation. In particular GSX can provide you with an unbeatable differentiator, with the only solution to manage your end-to-end Office 365 service delivery.

Why is full service tracking critical?

Read More

Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Webinars, MSP, Managed Service Provider, performance monitoring

Webinar: SharePoint & OneDrive Monitoring Best Practices

What do you do when users outside of the main office complain about slow applications?

Is it the application or the network that’s slowing them down?

Read More

Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Webinars, MS SharePoint, SharePoint Performance, OneDrive

On-demand Video: GSX for Office 365 Monitoring - Introduction 

GSX is the end-user experience monitoring company.
We provide the only solution that enables fast troubleshooting
through a complete understanding of the user experience across cloud or hybrid Office 365 deployment. 

Read More

Tags: video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Troubleshooting, Outlook, SLAs, Webinars

On-demand Webinar: Modern Office 365 Service Management

Modern ITSM as described by Microsoft should represent how IT manages, operates and transitions technology, designs services and manages risk within the organization. 

But how to monitor your workload in the cloud, manage an incident or optimize your service desk when you don’t have visibility to your end-user experience?
 
Read More

Tags: Webinars, video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Troubleshooting, Outlook, SLAs

On-demand Webinar: How-to: Detect, Troubleshoot and Solve Office 365 Issues

When dealing with Microsoft for Office 365, you get a 99.9% SLA availability contract. But that SLA only concerns the service out of Microsoft data center. Everything in-between your users and the entry point at Microsoft is still your responsibility.  
Read More

Tags: Webinars, video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Troubleshooting, Outlook, SLAs

On-demand Webinar: Boost your Skype for Business Online Performance

Whether you are considering migrating from Skype for Business on-premises to Skype for Business Online, or you just want to deploy this new service throughout your company - assessing the satisfaction of end-users is key.
Indeed, Skype provides real-time tickets when users are unhappy.
Read More

Tags: Webinars, video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, Digital experience monitoring, Office 365 monitoring, Skype, skype for business monitoring, Skype for business performance, skype for business issue

On-demand Webinar: Office 365 Performance Changes Using MAPI Over HTTP Protocol

On October 31st, Microsoft stopped supporting the RPC/HTTP protocol and required switching to another protocol, called MAPI/HTTP. Switching to MAPI protocol isn’t technologically difficult, but it does require a lot of work and strict adherence to Microsoft’s guidelines.

Read More

Tags: Webinars, video, End user Experience, Office365, Microsoft, Microsoft Office 365, Cloud, email, Outlook, Digital experience monitoring, Office 365 monitoring

 
 

Human Right Watch Case Study

 

As a leading human rights organization, Human Rights Watch is renowned for its accurate fact-finding, impartial reporting, effective use of media, and targeted advocacy, often in partnership with local human rights groups. Each year, Human Rights Watch publishes more than 100 reports and briefings on human rights conditions in some 90 countries, generating extensive coverage in local and international media. In order to accomplish all of this, the organization must orchestrate communication at a global scale, and relies heavily on email services through Office 365 for this purpose. 

Read More

Tags: Case Studies, Business Partner, Human Right Watch, ActiveSync, Exchange, Exchange Online, Microsoft Office 365