Resource Center

On-demand Video: GSX for Office 365 Monitoring - Introduction 

GSX is the end-user experience monitoring company.
We provide the only solution that enables fast troubleshooting
through a complete understanding of the user experience across cloud or hybrid Office 365 deployment. 

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Tags: Webinars, Cloud, Microsoft, Office365, video, SLAs, Microsoft Office 365, Office 365 monitoring, Troubleshooting, End user Experience, Digital experience monitoring, Outlook

On-demand Webinar: Modern Office 365 Service Management

Modern ITSM as described by Microsoft should represent how IT manages, operates and transitions technology, designs services and manages risk within the organization. 

But how to monitor your workload in the cloud, manage an incident or optimize your service desk when you don’t have visibility to your end-user experience?
 
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Tags: Webinars, Cloud, Microsoft, Office365, video, SLAs, Microsoft Office 365, Office 365 monitoring, Troubleshooting, End user Experience, Digital experience monitoring, Outlook

On-demand Webinar: How-to: Detect, Troubleshoot and Solve Office 365 Issues

When dealing with Microsoft for Office 365, you get a 99.9% SLA availability contract. But that SLA only concerns the service out of Microsoft data center. Everything in-between your users and the entry point at Microsoft is still your responsibility.  
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Tags: Webinars, Cloud, Microsoft, Office365, video, SLAs, Microsoft Office 365, Office 365 monitoring, Troubleshooting, End user Experience, Digital experience monitoring, Outlook

On-demand Webinar: Boost your Skype for Business Online Performance

Whether you are considering migrating from Skype for Business on-premises to Skype for Business Online, or you just want to deploy this new service throughout your company - assessing the satisfaction of end-users is key.
Indeed, Skype provides real-time tickets when users are unhappy.
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Tags: Webinars, Cloud, Microsoft, Office365, video, Microsoft Office 365, Office 365 monitoring, End user Experience, skype for business issue, Skype for business performance, skype for business monitoring, Digital experience monitoring, Skype

On-demand Webinar: Office 365 Performance Changes Using MAPI Over HTTP Protocol

On October 31st, Microsoft stopped supporting the RPC/HTTP protocol and required switching to another protocol, called MAPI/HTTP. Switching to MAPI protocol isn’t technologically difficult, but it does require a lot of work and strict adherence to Microsoft’s guidelines.

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Tags: Webinars, Cloud, Microsoft, Office365, video, Microsoft Office 365, Office 365 monitoring, End user Experience, Digital experience monitoring, email, Outlook

White Paper: Master your Office 365 Management

Reducing costs while guaranteeing end-user satisfaction
 
In this white paper, we will examine the challenges involved in moving your messaging and collaboration environments to the cloud. In addition, we’ll investigate how GSX Solutions management products deliver value — from both a technical and business perspective. 
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Tags: Cloud, Office365, White Papers, Access all the News

White Paper : Manage your IT's Journey to the Cloud.

How about a White Paper on moving your Unified Messaging Applications to the Cloud with GSX Monitor & Analyzer!

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Tags: Cloud, White Papers, Exchange monitoring, Office 365 monitoring