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One of IT managers’ responsibilities is to ensure the flawless operation of an organization’s email capabilities, 24 hours a day. Even a brief disruption in service can have great consequences, including a substantial loss in productivity. Therefore, IT managers demand monitoring and reporting tools with genuine real-time capabilities that enable their teams to anticipate potential messaging server problems — before they become serious events that affect the business. Whether managing a few mail servers or a global deployment of Domino, BES, Exchange or Sametime for thousands of employees, email administrators require time and resources to monitor mail servers without having to perform time-consuming daily maintenance tasks.

Join our expert panel for a presentation on the business impact of effectively monitoring global messaging servers. Paul Mooney will explore the state of the global messaging market and discuss the importance of deploying robust solutions that are still easy to install and maintain. The innovative approach GSX uses to help organizations better monitor complex messaging servers. Finally, Brian Ford will share details about HSBC’s infrastructure, unique challenges and the process that led them to deploy a unified monitoring solution worldwide.


Paul Mooney, Lotus expert, Moderator

Paul Mooney is senior architect for Blue Wave Technology based in Ireland. He has been involved in IBM technologies for 11 years and hold certifications in Notes R3-ND8, not to mention Websphere, Portal Server and DB2. Paul is regarded as a world-class Administration Consultant and trouble-shooter, as well as a certified instructor.

Paul has spoken at Lotusphere, ILUG, Admin and many other events over the pasttwo years. In addition, he contributes technical articles for and is the founder member of the very successful Irish Lotus User Group. Paul's blog ( provides Domino and Websphere administration tips, as well as reviews of various technologies, mobile devices and gadgets

Brian Ford, Head of Group Email, HSBC

Brian has worked in HSBC for 28 years holding a series of management positions across a broad spectrum of platforms ranging from mainframes to desktops and everything in between. Currently Head of Group Email (including instant messaging) a position held for 4 years.

Steve Bystran, heads up GSX' growth and expansion in North and South America. His 25 years in the software industry with broad, cross - industry experience and intimate understanding of GSX largest global clients, yield a unique perspective on the real potential a complete monitoring offering can deliver.

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