Capture the true end-user experience from all your locations.
Diagnose network and connectivity latency. Provide end-to-end service monitoring across your Cloud, Hybrid and on-premises deployments.
Perform health checks on hybrid identities.
Alert on performance issues before end-users start to complain.
Accurate & Unbiased Metrics
► Use Skype exactly as your users► Unaffected by device malfunction or user emotion► Provide true baseline of service delivery
Ubiquitous but Manageable
► Monitor all your locations► Centrally deployed & managed
► Log in, check presence, instant messaging chat► Real voice call to office 365 and real-time analysis of voice quality
Analyze Network Latency Impact
► Tests, alerts & reports► Detailed traceroute, DNS resolution performance, one-way & roundtrip time packet loss, MOS, jitter, bandwidth, healed ratio and more
Validate the reality & severity of end-user complaints.
Reduce your mean time to repair, easily identify root cause of latency. Assess the ability to provide great Office 365 service delivery to critical locations.
Understand impact of changes in your hybrid infrastructure on end-user experience.
Instant access to every Skype for Business services performance and hybrid identities health statistics in any BI tool (PowerBI, GSX Analytics, Graphana, etc)
Get Office 365 Skype Top Level Business and user experience dashboards at the location level Breach IT silos across IT departments with Skype for Business service incident triage dashboards Easily share your Skype for Business service delivery and services analysis dashboards with your business lines, IT departments and Microsoft
Significantly decrease users Teams voice performance issues across your entire organization
Avoid finger pointing between your IT department and reduce your mean-time to repair
Understand your voice quality issue and how to improve it
Decrease your support costs and Microsoft escalation tickets
Build trust between your end-users, your IT services and Microsoft
Not ready to install GSX?
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Request your Office 365 Experience Assessment
Office 365 MonitoringMicrosoft Exchange MonitoringMicrosoft Exchange ActiveSync MonitoringMicrosoft SharePoint MonitoringMicrosoft OneDrive MonitoringMicrosoft Teams MonitoringMicrosoft Skype for Business MonitoringNetwork Latency DiagnosticsHybrid Identities Monitoring
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