Be more proactive with GSX Monitor & Analyzer for IBM Sametime

Collaboration systems such as IBM Sametime® are increasingly becoming mission-critical, with projects being coordinated from collaborative workspaces, real-time interaction being facilitated through presence-based instant messaging systems, and online meeting services providing an effective and efficient fabric for bringing people together without travel.

GSX Monitor gives administrators and IT managers insight into what’s happening inside their Sametime environment. It allows organizations to improve the performance of IBM Sametime and delivers strong business value.

The new GSX Gizmo is a powerful web-based dashboard that gives the IT team the information they need, at the time they need it for fast troubleshooting. Read more >>

new version available2
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quote We are very excited about our continued partnership with GSX,... Adding proactive monitoring and analysis of Sametime 9 not only benefits the hundreds of IBM and GSX joint customers, it is a new opportunity to drive market confidence for including real-time business communications as a critical component to any organization's system of engagement. quote2


- Fernando Salazar, Distinguished Engineer, Director of Product Management for IBM Social Communications.

  • Real time view: to consolidate all datas from your servers in one place for better management and fast problem resolution
  • Powerful Monitoring capabilities: Manage availability of IBM Sametime (up to Sametime 9)including the system console, proxy server, media manager and meeting server.
  • Gather Chat and Meeting statistics from the Community logs and collect availability status on all Sametime components either on Community, WebSphere Application Server, or Audio and Video components.
  • Simple and powerful alerts system: Define availability and performance alerts for proactive incident management. Identify potential problems before service is impacted.
  • Key Sametime statistics: Check the statistics of IBM Sametime and receive detailed information by retrieving valuable user metrics:
    • Server Up/Down, Server Access Time, downtime
    • Login, Peak Login
    • Chat, average attendee, duration
    • Active meeting, scheduled meeting, broadcast meeting, Instant meeting
    • Network up/Down
    • Cluster Up/Down
    • Outage
  • End-User Simulation: Measure the quality and monitor the availability of the services by creating test chats, meetings and audio/video calls.
  • Configure alerts based on your own Key Performance Indicators (KPI)
  • Support for WebSphere servers and DB2 database availability.
  • Control your SLAs: Check the health of your servers and manage the correlation between the KPIs and SLAs. Pre-configured KPIs template against specific SLAs
  • Generate your Trend Reports: Automatic or manual generation, compare your servers and see what happened over the past few days, weeks or months. Generate your capacity planning automatically. Share Trend Report templates across all your profiles. Disable obsolete profiles while still retaining all the reporting associated with it.
  • Generate your report automatically Automatic generation and delivery of highly customizable PDF and CSV reports