Take advantage of comprehensive monitoring capabilities to track Cisco IronPort health, performance, and usage, as well as network availability and latency.

At the same time, continuously test and troubleshoot the messaging environment and cache issues, and know which types of emails have been processed versus rejected.

IronPort is a critical part of the messaging environment, so having visibility into the status of its health and usage is essential. Ensure your mail security is not at risk while controlling email encryption, antispam, and antivirus capabilities. End-to-end IronPort monitoring allows you to be proactive in avoiding issues before they affect your business.

The new GSX Gizmo is a powerful web-based dashboard that gives the IT team the information they need, at the time they need it. Read more >>

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                  Beyond Unified Communications



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  • Powerful consolidated dashboard: Monitor IronPort health, performance, and usage, as well as network availability and latency, while continuously testing and troubleshooting the messaging environment.
  • End user scenarios: GSX automatically and regularly sends an email to an echo service on the internet to assess the availability and performance of the interaction between the IronPort and the messaging system. This checks to see if emails are able to go through the IronPort to an external domain, and if emails are able to to go from an external domain to an end user mailbox.
  • System health and Usage: GSX measures how the IronPort is used to anticipate any overload, making sure it is doing its job by properly checking.
  • CPU Usage and RAM usage: GSX provides the usage per process and can alert on them.
  • Disk IOs: These are a good indicator to prevent the IronPort from being saturated with requests. For example, if too many emails are going in and out of the appliance, or if the virtual machine has resource issues.
  • Queue utilization and availability Status: In order to process thousands and thousands of emails, the IronPort quickly stores them first into a queue where they wait for processing. This is important to validate the sizing of the architecture.
  • Oldest message age: If some messages are in the queue for more than a certain amount of time, you will be alerted. If messages are stuck in queues, there is obviously an issue (such as a configuration issue, problem with the email recipient, outside domain has major issues, etc.).
  • Mail transfer threads:  Measure how IronPort is loaded by displaying the number or active processes that send and receive email at the same time.
  • License Management: Check every licenses option availability in real-time. Prevent any unexpected critical service failure.
  • Troubleshooting: Detect if the IronPort is overloaded; anticipate any cache issues before they become a critical problem, network issues degrading cache performance and unusual cache behavior leading to critical problems.
  • Email Processing checks: GSX provides real-time visibility in the main job of the IronPort and detect abnormal usage.
  • Ingoing and outgoing connections: How many emails enter and leave the IronPort.
  • Total active recipients: Defines email usage of the company.
  • Number of messages received, recipients received, delivered recipients: Presents all the actions that have been successful.
  • Message failure indicators: Presents all actions that have failed, including bounced recipients, rejected recipients, deleted recipients.
  • Active Messages in work queue: The number of messages in the queue that have to be processed.
  • Active Destination object in memory: A counter that basically says that there is something in the cache, and that should always be the case as it is the first way to process operations.
  • Spam indicator metrics: Dropped messages, soft bounce, hard bounce, etc.
  • Graphs and reports on the IronPort status to alert IT administrator to any noteworthy activity.