GSX News and Events

Webinar: May 17th, Modern Office 365 Service Management

Modern ITSM as described by Microsoft should represent how IT manages, operates and transitions technology, designs services and manages risk within the organization. 

But how to monitor your workload in the cloud, manage an incident or optimize your service desk when you don’t have visibility to your end-user experience?
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Tags: Service Level Agreements, Office365, Webinar, Service Delivery, Access all the News, GSX webinar, Eventarchives, Microsoft Office 365, fixing office 365, office 365 migration, ITSM

How-to Webinar: Detect, Troubleshoot and Solve Office 365 Performance Issues

BOSTON, March 21, 2018 (GLOBE NEWSWIRE) -- GSX Solutions, the leading provider of monitoring solutions for messaging, collaboration, and mobility applications, today announced a new webinar offering tips and tricks to detect, troubleshoot and solve common Office 365 performance issues.

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Tags: Cloud, Office365, Access all the News, Press Release, APM, GSX webinar, Microsoft Office 365, Troubleshooting, End user Experience, office 365 performance, DEM, Digital experience monitoring

Webinar: April 5th, How-to: Detect, Troubleshoot and Solve Office 365 Performance Issues

When dealing with Microsoft for Office 365, you get a 99.9% SLA availability contract. But that SLA only concerns the service out of Microsoft datacenter.
Everything in between your users and the entry point at Microsoft is still your responsibility.
 
So, when a user complains, how do you know if it is Microsoft's responsibility or yours?
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Tags: Office365, Webinar, GSX webinar, Eventarchives, Microsoft Office 365, office 365 admin center, fixing office 365, office 365 migration, Office 365 Experience

GSX Solutions Webinar: Boost your Skype for Business Online Performance

BOSTON, Jan. 15, 2018 (GLOBE NEWSWIRE) -- GSX Solutions, the leading provider of monitoring solutions for messaging, collaboration, and mobility applications, today announced a new webinar offering a technical deep dive into boosting the performance of Skype for Business Online performance.  

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Tags: Cloud, Office365, Access all the News, Press Release, APM, GSX webinar, End user Experience, Skype monitoring, Skype for business performance, office 365 performance, DEM, Skype

Webinar: February 15th, Boost your Skype for Business Online Performance

Whether you are considering migrating from Skype for Business on-premises to Skype for Business Online, or you just want to deploy this new service throughout your company - assessing the satisfaction of end-users is key.
Indeed, Skype provides real-time tickets when users are unhappy.
 
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Tags: Office365, Webinar, Access all the News, GSX webinar, Eventarchives, Skype for Business, skype for business issue, Skype for business performance, Office 365 Experience

GSX Solutions Webinar: Analyzing Office 365 Performance Changes using MAPI/HTTP Protocol

BOSTON, Nov. 14, 2017 (GLOBE NEWSWIRE) -- GSX Solutions is the leading provider of monitoring and management solutions for messaging, collaboration, and mobility applications. On October 31, Microsoft stopped the support of the RPC/HTTP protocol and required switching to MAPI/HTTP. Today GSX announced a webinar on December 7 to analyze the impact of the switch to the new MAPI/HTTP on Office 365 performance.  Sign up here.

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Tags: Cloud, Office365, Access all the News, Press Release, APM, GSX webinar, End user Experience, office 365 performance, DEM, Gary Steere, MAPI