Modern ITSM as described by Microsoft should represent how IT manages, operates and transitions technology, designs services and manages risk within the organization. 

But how to monitor your workload in the cloud, manage an incident or optimize your service desk when you don’t have visibility to your end-user experience?

 

Join our experts for a session and learn how our large customer base has dealt with this challenge, implementing end-to-end service level agreements that put the end-user at the center of their ITSM practice.

 

Save the date:
May, 17th 2018
Time: 10AM EDT/ 4PM CET

 

Can’t make it? Sign-up anyway and we’ll send you a link to the recording. 

Tags: Service Level Agreements, Office365, Webinar, Service Delivery, Access all the News, GSX webinar, Eventarchives, Microsoft Office 365, fixing office 365, office 365 migration, ITSM