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Human Rights Watch Proactively Manages Office 365 Services With GSX Solutions

Posted by Juliette Ollagnier on Sep 29, 2016 11:17:12 AM

GSX Solutions Provides Insights Into Performance and Availability of Office 365 Services With Simplified Troubleshooting and Detailed Reports

BOSTON, MA - GSX Solutions, the leading provider of monitoring and reporting solutions for on-premises and cloud unified communications -- including Microsoft Office 365, SharePoint, Exchange, Skype for Business, BlackBerry servers, and IBM applications -- detailed in a case study a complete solution for Human Rights Watch. As a leading human rights organization, Human Rights Watch is renowned for its accurate fact-finding, effective use of media, and targeted advocacy. In order to create and disseminate more than 100 reports in 90 countries each year, Human Rights Watch must orchestrate communication at a global scale, relying heavily on email services through Office 365.

Human Rights Watch'schallenge was that it had zero visibility of the performance and availability of its Office 365 services. IT managers were essentially flying blind when it came to monitoring and troubleshooting. The lack of transparency and inability to quickly identify and resolve issues meant that communication was frequently stalled by outages and downtime.

Human Rights Watch integrated GSX Solutions for Exchange Online in May 2015, and was immediately able to fully monitor and troubleshoot their entire Exchange Online environment, which supports more than 700 users. The organization has found GSX Solutions' reporting features tremendously valuable in obtaining a level and granularity of data previously unavailable.

To read the complete case study, please click here

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Tags: Office365, Access all the News, Recent News, Press Release, Human Right Watch