GSX News and Events

GSX Solutions Rolls Out Proactive Monitoring of Cisco Email Security Appliance

Posted by Juliette Ollagnier on Jan 21, 2016 9:36:00 AM

GSX Solutions, the global leader in proactive, consolidated monitoring and reporting of enterprise collaboration environments, including Microsoft Exchange, Microsoft SharePoint, Microsoft Lync, BlackBerry Enterprise Server (BES), and IBM Applications, today announced the release of GSX for IronPort, to help ensure continuous and secure operation of vital enterprise email services.

A number of issues can affect the performance and health of IronPort's critical antispam, antivirus, and encryption services, including configuration, directory federation, looping processes, and network performance and latency. The continuous, proactive monitoring by GSX includes:

  • Automatic, regular testing of availability and performance by emailing to an echo service on the internet;
  • Continuous checks of system availability and performance, CPU & RAM usage, and disk IOs;
  • Monitoring of queue utilization and availability, including oldest message age, mail transfer threads, and active destination objects in memory;
  • Checks of available license options in real time;
  • Detection of cache issues before they become critical;
  • Continuous checks of incoming and outgoing emails, the number of active recipients, and message failure indicators such as bounced, rejected, and deleted recipients;
  • Spam metrics, including dropped messages, soft bounce, and hard bounce.

"We are expanding the scope of GSX Monitor & Analyzer to not only assess performance of the application itself, but to monitor all components that might impact the quality of performance of applications. When IronPort fails, the entire email flow is shut down -- meaning nobody can send or receive email in the company," explained Jean-Francois Piot, VP of product management for GSX Solutions. "Our solution provides overall system protection by proactively monitoring IronPort health, performance, and usage, as well as network availability and latency, while continuously testing and troubleshooting the messaging environment."

GSX for IronPort is now available
The new GSX for IronPort is available at

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