GSX News and Events

Proactive monitoring helps assure an uninterrupted Sametime 9 user experience

Posted by Meryll Moreau on Mar 9, 2015 10:07:00 AM

GSX provides proactive alerts that help Sametime 9 administrators provide a continuous, high-quality user experience. GSX Monitor & Analyzer features for Sametime 9 include:

  • Real-time monitoring with end-user simulation,of the Sametime main capabilities such as instant messaging, online meetings and audio/video calls testing the connection to the VMCU and the video manager,
  • Real-time troubleshooting of the Sametime environment based on uptime and alert configuration
  • A consolidated view of all servers,
  • Instant Trend and forecast reports on system, usage & Infrastructure Statistics such as Cluster and server availability, access time, network availability

"We are very excited about our continued work with GSX," said Fernando Salazar, Distinguished Engineer, Director of Product Management for IBM Social Communications. "Adding proactive monitoring and analysis of Sametime 9 not only benefits the hundreds of IBM and GSX joint customers, it is a new opportunity to drive market confidence for including real-time business communications as a critical component to any organization's system of engagement."

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Tags: Recent News, Press Release, Sametime 9