If you began working in IT before cloud computing started going mainstream, you’re probably accustomed to some outdated reporting processes. With older versions of Microsoft Office, it was easy to access reports from traditional data sources like event logs or desktop tools. With Office 365, reporting tools are much different. Once an organization adopts Office 365, it essentially becomes its IT infrastructure, storing its activity, growth, and operational metrics inside. That leads to a huge amount of data - the type of data that fuels business decisions impacting organizational goals and long-term plans.
There’s little value in data that can’t be understood, and you can’t get the most of your Office 365 environment if you can’t understand it. That’s what makes reporting so essential - it allows your IT department to comprehend the data and communicate it to other decision-makers within your organization.
Office 365 is promoted as an efficient, agile, and scalable platform, but you need to measure these elements in order to guarantee that you’re getting a return on investment either financially or through increased performance. In order to achieve complete management, you need to be able to delve into your Office 365 environment and understand its inner workings.
“The same need to understand what you use exists in Office 365, but there’s a big difference,” Office 365 for Exchange Professionals explains. “Instead of having full control over all moving parts and thus being able to retrieve any piece of information you might think is interesting, you consume a service with limited external interfaces.”
For IT administrators tasked with managing the service, fixing problems, and explaining issues, Office 365’s reporting tools can feel like somewhat of a loss of control. To provide better understanding of the reporting solutions available for Office 365, it’s important to understand all it’s capabilities, and also its limitations.
So with all the options out there, what should you look for?
There are a few key features that almost all organizations will benefit from. For instance, the ability to identify unused licenses can save you money off the bat. You’ll want to be able to monitor all and any number of devices — including mobile — and ensure compliancy with your organizational security policies, as well as proactively identify potential security risks. Having a better understanding of your employees’ day-to-day and long term usage trends will empower you with knowledge that can lead to cost savings for your company.
In addition to these features, it’s imperative that your reporting tool is a) fully scalable and b) painless to use.
GSX 365 Usage is a simple to use web application that allows you to create reports about your Office 365 environment. It allows you to save money by identifying unused licenses and analyze how your cloud services are being used. There are over 80 built-in reports designed to help you save money and maximize the value your organization get from Office 365.
The latest GSX white paper explains how to harness the power of both Office 365 reporting tools and those available through GSX Monitor & Analyzer, which will help you achieve the highest level of insights from your Office 365 environment.
To access the Office 365 Management White Paper, click here