GSX Blog

Is "Software as a Service" (SaaS), MaaS, RaaS the New Approach for APM?

Posted by Meryll Moreau on Fri, Oct 18, 2013

Could my IT department benefit from using SaaS Monitoring, MaaS, or RaaS technologies? What are the major benefits and pitfalls?  

SaaS is a software delivery method that allows end-users to have access to an application from anywhere using a device remotely. It has become the new way of consuming IT applications by making content, discussions and business applications easier to access whenever we need it.

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Tags: sla, Service Level Agreements, Service Level AgreementsSaaS, application performance monitoring, SaaS, Software as a Service