Skype for Business is a powerful part of Office 365, but oftentimes users encounter frustrating issues with the service. When you’re logged into Skype, you’re supposed to be able to share your status with others who are logged on. However, users often complain that this feature isn’t working.
GSX Solutions is the premier specialist in Office 365 service performance monitoring and optimization. Our Robot Users have worked with many enterprises to measure and analyze their end-user experience.
We would like to share some of our expertise using the following example.
Tags: Microsoft Office 365, Cloud, Hybrid Monitoring, hybrid environments, GSX Robot User, Skype for Business, Skype for business performance, Skype monitoring, skype for business issue, Troubleshooting, Messaging, Office 365, business cases, Use cases
Since it provides real-time communication, Skype for Business Online is perhaps the most sensitive Office 365 service. Users report experiencing latencies that distort sound, slow down or interrupt calls, and cause other service issues. That’s why Microsoft and Gartner always recommend assessing the ability of your network to deliver a good user experience, even in remote locations.
While assessment is a good first step, improvement is better. Continuously monitoring that everything runs its best can help avoid future service issues.
Tags: Microsoft Office 365, Cloud, Hybrid Monitoring, hybrid environments, GSX Robot User, RoboTech, Skype for Business, Skype for business performance, Skype monitoring, skype for business issue, Troubleshooting, Messaging, Office 365
Many Skype for Business users appreciate the convenience of Enterprise Voice. As a software-powered VoIP solution, it integrates with Outlook and Exchange and works with headsets and VoIP-enabled phones. While most organizations would love to utilize Enterprise Voice for all of their meetings, many encounter issues with the service.
Tags: SysAdmin Top Issues, office 365 health, fixing office 365, Office 365 monitoring, office 365 performance, skype for business issue, Skype for business performance, skype for business monitoring, Use cases