But, is it always better? What is the impact and what are the advantages of one protocol over the other, specifically in your environment?
Tags: Microsoft, Hybrid cloud monitoring, Office 365 monitoring, Skype for Business, cloud performance, skype for business monitoring, office 365 health, office 365 performance, fixing office 365, Skype
GSX Solutions is the premier specialist in Office 365 service performance monitoring and optimization. Our Robot Users have worked with many enterprises to measure and analyze their end-user experience.
We would like to share some of our expertise using the following example.
Tags: Cloud, GSX Robot User, Hybrid Monitoring, Messaging, Office 365, Microsoft Office 365, Troubleshooting, Skype for Business, hybrid environments, Skype monitoring, skype for business issue, Skype for business performance, Use cases, business cases
Since it provides real-time communication, Skype for Business Online is perhaps the most sensitive Office 365 service. Users report experiencing latencies that distort sound, slow down or interrupt calls, and cause other service issues. That’s why Microsoft and Gartner always recommend assessing the ability of your network to deliver a good user experience, even in remote locations.
While assessment is a good first step, improvement is better. Continuously monitoring that everything runs its best can help avoid future service issues.
Tags: Cloud, GSX Robot User, Hybrid Monitoring, Messaging, Office 365, Microsoft Office 365, Troubleshooting, Skype for Business, hybrid environments, Skype monitoring, skype for business issue, Skype for business performance, RoboTech
It’s now been more than a year since Microsoft transitioned its Lync unified communications suite into Skype for Business (early 2015). The Skype for Business client is inspired by the look and feel of Skype but provides the same level of security and control as the Lync client. For users, this change represented far more than just a new name and new user interface, and Microsoft learned a great deal from the transition.
Skype for Business has quickly risen to become a leading enterprise communication tool. With its seamless integration of messaging, live presence, and Office 365 apps, it’s far more than just a redesigned version of the free Skype-for-consumer edition. In fact, it’s a completely reenvisioned platform with extensive capabilities to take your organization from simply “communicating” to collaborating full-force on business-critical matters.