SharePoint has always been a sensitive topic. When it was on-premises, it was often complex to deploy and manage. It got better with SharePoint Online. But, the management of the user experience is still a real headache.
SharePoint's rapid adoption in the business community has created additional challenges for companies especially within the IT department. Since 2007, Microsoft has done an incredible research work to understand administrators’ main challenges regarding opportunities and threats when managing a collaboration environment successfully.