SharePoint has always been a sensitive topic. When it was on-premises, it was often complex to deploy and manage. It got better with SharePoint Online. But, the management of the user experience is still a real headache.
The constant availability and performance of Messaging and Collaboration applications is business-critical.
The web application platform has had a large impact on the business world all sorts of ways since its release in 2001. Companies with multiple locations are able to communicate in real-time and accomplish their day-to-day tasks in no time. When you think about it, all you need is a web browser to get a secure place to store, share, organize and access information from all types of devices.
All companies, large and small, must ensure that their business and IT strategies are in alignment in order to meet critical business goals and objectives.To do this, IT service providers need to be able to show respective business lines that the IT department is functioning properly, and demonstrate that the overall investment in the infrastructure that supports business applications, like collaboration and messaging, is justifiable, and in fact, giving back to the business as a whole. A solid IT governance framework that considers all stakeholders' interests - from the business line, to the IT department and, most importantly, the end user experience - needs to be established to ensure that businesses are not only sustainable, but successful.
SharePoint Web Front-Ends (WFEs) can be quite challenging to monitor and troubleshoot. We often hear administrators scheduling IIS restarts, Application pool recycling or even server restart on a daily basis. Therefore it is really important to have monitoring in place so that you can tell when and what is affected in case of service disruption. Apart from parsing the SharePoint diagnosis logs manually or with tools (LogParser, PowerShell, …) it gets really tricky to check the status of individual SharePoint Web Front-Ends.
SharePoint's rapid adoption in the business community has created additional challenges for companies especially within the IT department. Since 2007, Microsoft has done an incredible research work to understand administrators’ main challenges regarding opportunities and threats when managing a collaboration environment successfully.
SharePoint has many cool features but it is never enough for your end-users. This is why companies develop applications and web parts so frequently. SharePoint has a lot of nice tools to debug applications: a dashBoard for developers, trace logs, Visual Studio extensions for Windows SharePoint Services,etc.
Being in business since 2004 and reliantly serving the Washington, DC market, HORUS Technology Solutions, Inc. is an enterprise solutions provider, with mastery of both Microsoft and non-Microsoft technologies. They are a government focused Systems Integrator that builds solutions for government agencies. HORUS also works in the commercial space, but the majority of their customers are government entities like, The U.S Department of Homeland Security, U.S. Department of Health & Human Services, and U.S Department of Veterans Affairs. As a well-established partner of GSX Solutions, HORUS specializes in engineering collaboration and office automation solutions for the enterprise based on Microsoft SharePoint, Java, Enterprise Search, Big Data and many others.