As you may have read on several blogs and Microsoft Technet, the route to the cloud has a significant effect on Cloud service delivery performance. Several points have been identified that you should consider:
- The distance to the Microsoft datacenter
- The use of a proxy
- The DNS configuration
- The bandwidth requirement
The problem is that without accurate and unbiased data, you don’t have the information.
SharePoint has always been a sensitive topic. When it was on-premises, it was often complex to deploy and manage. It got better with SharePoint Online. But, the management of the user experience is still a real headache.
This year was a bit special because of the joint event with Microsoft Ready. Thanks to that, over 21.000 Microsoft employees were also in Las Vegas, able to visit the MS Inspire show floor and attend the various celebrations. This had several positive and negative effects on the show.
And even if Teams was mainly used for chat, mostly because of its ability to handle correctly persistent chat on multiple devices, its voice capabilities are becoming more and more important.
Office 365 - the leading SaaS solution in the world – has profoundly changed the nature of IT Service Management. As servers are moving to Microsoft, a lot of our customers are wondering how to transform their Service Management to fit the cloud delivery model.
The MSP and CSP world is getting bigger, every day. The market is growing; Microsoft estimates that Cloud Provider Managed Services will surpass USD 43 Billion next year. Who doesn’t want a piece of that pie?
Yes, the pie is big, but you’re not the only one at the table, and at the end, keeping cloud customers or winning a new one is harder than ever.
Tags: Office 365 monitoring, office 365 performance, End user Experience, APM, application performance monitoring, DEM, Office 365, Cloud, hybrid cloud, Office 365 Hybrid, Service Delivery, MS Inspire, MSP
While this opens plenty of opportunities, it also comes with massive challenges for an IT organization. Now that services are delivered on devices that often are not under the maintenance of the company (BYOD), it is hard for IT to know if they are providing reliable delivery of the services, cloud or on-prem, that they provide.
Tags: Office 365 monitoring, office 365 performance, End user Experience, APM, application performance monitoring, DEM, Office 365, Cloud, hybrid cloud, Office 365 Hybrid, Service Delivery, BYOD, ActiveSync