GSX Blog

Troubleshooting End User Experience in a Distributed Environment

Posted by Sushen Birari on Tue, Feb 14, 2017

Applications provided by IT are made to be used by people, and those people are generally not sitting in the datacenter of every company. So how do you make sure that your infrastructure is providing the best end-user experience when you’re blind to the main causes of end-user latency?

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Tags: GSX Robot User, QoS, Service Delivery, Office 365, Network Performance, Network latency, Network Diagnostic, office 365 health, office 365 performance

5 Key Components to Grade the Quality of Service of your business apps!

Posted by Meryll Moreau on Thu, Jun 18, 2015

Your company is using unified communications applications like Exchange, Office 365, SharePoint, Skype for Business, IBM or BlackBerry? Hosted On-premises, in Hybrid or in the Cloud?

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Tags: hybrid cloud, QoS, application performance monitoring, remote monitoring

How to avoid messaging performance issues and data loss in hybrid Cloud?

Posted by Meryll Moreau on Wed, Jun 17, 2015

By the end of 2016, a majority of enterprise mailboxes will be Cloud-based, however organizations are not ready to go all-in the Cloud.
On top of that, business workers are increasingly distributed and mobile, working from more locations and using more platforms than ever before. To stay productive, they need full-featured access to email and collaboration tools wherever they go.
As an IT administrator, people rely on your capability to deliver Microsoft Hybrid services and keep them running optimally to maximize their productivity.

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Tags: hybrid cloud, QoS, application performance monitoring, remote monitoring, Backup

GSX, the watchful eye for all IT administrators!

Posted by Meryll Moreau on Thu, Apr 30, 2015

GSX is the watchful eye for all IT administrators, letting them manage the quality of service (QoS) of their business applications. That being said, let's take a step back analyze the day-to-day challenges facing IT administrators.

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Tags: QoS, Migration, MDM, Office 365, Exchange, BES12, Blackberry, cloud migration, EMM, Exchange protocols

Monitoring the QoS when moving Apps to the Cloud

Posted by Jean-Francois Piot on Thu, Apr 09, 2015

It's no secret that many businesses are already moving their productivity applications to the cloud, or they are considering it at least.  In Microsoft's latest earning release, for instance, the company reported a whopping 114% rise in business cloud revenues in the second quarter of its fiscal year alone.  That growth is being driven by Office 365, Azure and Dynamic CRM Online adoption, and represents an annualized revenue run rate of $5.5bn.

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Tags: GSX Monitor, Cloud, sla, Baselining, QoS, Migrations, Exchange monitoring, Office 365