GSX Blog

Product Tips: Skype for Business DB Offline

Posted by cyril leroy on Tue, Jun 14, 2016

Skype for Business has quickly risen to become a leading enterprise communication tool. With its seamless integration of messaging, live presence, and Office 365 apps, it’s far more than just a redesigned version of the free Skype-for-consumer edition. In fact, it’s a completely reenvisioned platform with extensive capabilities to take your organization from simply “communicating” to collaborating full-force on business-critical matters.

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Tags: Office365, sql, Office 365, Product tips, DB Offline, Skype for Business

Product Tips: How To identify Power User on Exchange Online

Posted by Olivier Raynaut on Wed, Sep 23, 2015

Some users are dropping content into the site willy-nilly. For others, it takes days or weeks to find how to access to anything. The structure is all wrong, making it impossible to find anything. In short, the so-called power user in Office 365, or even on Exchange online, might easily become an IT administrator’s or manager’s worst nightmare.

In a perfect word, a true power user has a near-admin level of access rights, allowing him or her to manage access, add new lists and libraries, and reorganize content. However, the most common mistake made by site admins is misunderstanding permission inheritance and privilege (the concept that rights granted to an object higher up in a hierarchy also apply to the objects below it).

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Tags: Cloud, Office365, Exchange Online, Product tips, Monitoring cloud, Storage

Product Tips: How To Manage Deprecated Mailbox in one click?

Posted by Meryll Moreau on Tue, Sep 15, 2015

Creating mailboxes for new employees or shared mailboxes can quickly become a storage problem; as messages pour in and start to pile up, huge quantities of data storage space are consumed. These deprecated mailboxes also can pose security threats, such as containing emails with malicious code that don’t even need people to be executed. If you are running on a limited number of Office 365 licenses, deprecated mailboxes could take up spots which you could be giving to new employees to maximize your company’s productivity.

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Tags: Cloud, Office365, Exchange Online, Product tips, Monitoring cloud, Deprecated Mailbox, Storage

Product Tips #2: Build a unique reporting dashboard for IT executives

Posted by Olivier Raynaut on Tue, Mar 17, 2015

Reporting is often something that Messaging Administrators are asked to provide to upper management and executives. A lot of administrators will work on that manually and send over some reports when they are needed. This can be very time consuming and tedious to provide.

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Tags: GSX Analyzer, Reporting, Service Reporting, Product tips

Product Tips 1: Use an IP modem to send your alerts with GSX

Posted by Arnaud Buonaccorsi on Fri, Feb 13, 2015

GSX Monitor is able to send your alerts by email. It is very useful but not when your email server is down. In this case it could be great to receive a text message on your phone. By default GSX Monitor supports regular modems on COM port. However it is less and less frequent to find such equipment in enterprises.

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Tags: GSX Monitor, IP Modem, Troubleshooting, Alert system, Product tips, Configurations

Technical Case Study: How to track SharePoint Log using GSX Monitor

Posted by Arnaud Buonaccorsi on Thu, Jul 24, 2014

SharePoint has many cool features but it is never enough for your end-users. This is why companies develop applications and web parts so frequently. SharePoint has a lot of nice tools to debug applications: a dashBoard for developers, trace logs, Visual Studio extensions for Windows SharePoint Services,etc.

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Tags: GSX Monitor, Regex, SharePoint Monitoring, Microsoft SharePoint, SharePoint Log, Product tips