But, is it always better? What is the impact and what are the advantages of one protocol over the other, specifically in your environment?
Tags: office 365 health, fixing office 365, Office 365 monitoring, office 365 performance, cloud performance, Hybrid cloud monitoring, skype for business monitoring, Skype, Skype for Business, Microsoft
Like most of the IT, the MSP business has been profoundly changed by the cloud era. MSP were mostly in charge of the run & maintain of clients infrastructure delivering applications to end-users. But now that a lot of these infrastructure moved to a PaaS, IaaS or SaaS model, the role of the MSP has become less strategic for many of their client.
When users are unable to access their mailbox or SharePoint on Office 365, this can sometimes be due to sync issues.
Most organizations will use AAD connect to sync their on-premises identities to their Office 365 environment, so it’s important that these two systems communicate to make it possible for users to access what they need on Office 365.
Tags: SysAdmin Top Issues, office 365 health, fixing office 365, Office 365 monitoring, office 365 performance, ADFS, ADFS performance, ADFS monitoring, ADFS issue, Azure AD Connect, Microsoft identity management
Today marks the 10th anniversary of my taking the reins at GSX.
It’s understandable if you aren’t aware of this day’s significance, but it’s anything other than “just another day” for me. While I am not tempted to celebrate by buying a fake Time magazine cover with my picture on it, I thought it would be a good occasion to look back and share the most crucial elements of these last ten years.
Since Microsoft announced the end of the support for the RPC protocol in Fall of 2017, this has been a vital question.
At GSX, we reveal the ‘facts behind emotions’ with our Robot Users. GSX Robot Users compare real performance in different environments (Outlook 2016 with Windows 10, Outlook 2013 with Windows 7) and typical network issues (packet loss, latency, etc.).
Skype for Business is a powerful part of Office 365, but oftentimes users encounter frustrating issues with the service. When you’re logged into Skype, you’re supposed to be able to share your status with others who are logged on. However, users often complain that this feature isn’t working.
Intel just exposed a major vulnerability in the x64 processor family. As a consequence, Microsoft will deliver a driver update in the next few days.
Today different forum experts forecast between 5 to 40% of degradation "depending on the task and processor model." Already patched Linux systems show more than 50% of degradation. The patch may have important consequences on environments and user experience.
Whenever a user complains about slowness in accessing a mailbox, IT administrators often suspect it’s due to an issue with the network. Still, they don’t always have enough information to confirm this.
It’s almost impossible to get any work done when network performance issues get in the way. Research shows that network issues contribute to declines in revenue and end-user satisfaction, but it doesn’t take a breadth of data to know that outages are a major headache. That’s why it’s crucial for IT administrators to stay on top of network performance monitoring, anywhere, anytime.
So what do you do when users outside of your main office complain about slow networks or applications?