The chief revenue officer walks into your office and says " I am off to a board meeting in 60 seconds. Numbers are down, and I hear it’s because the SaaS we have no longer works like it should. I need to know, is everything ok with the apps used by my sales team? Are you able to provide an accurate answer in 60 seconds? "
Hybrid scenarios are complex, involving both on-premises and cloud components. How many people truly know about what it takes to integrate platforms, what exchange migration is, or how to even really define the cloud?
Whether or not businesses are educated in these everyday solutions, complexities will always show up and come second to improving the product sets ease of use.