GSX Blog

Concerns for Messaging Admins: ITIL and Innovation

Posted by Carl Drechsel on Sun, Jun 10, 2012

This week I’m going to address the final two main items I’ve come across that are on administrator’s minds or are having an impact their day to day activities. One is self-inflicted, the other is intended to make things more efficient, cost effective and improve service levels.

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Tags: Exchange 2010, ITIL, messaging and collaboration, Exchange reporting, Lotus Domino Monitoring, New Technologies, Exchange monitoring, lotus domino