GSX Blog

GSX now monitors 100% of Lync 2013

Posted by Juliette Ollagnier on Fri, Jan 29, 2016

Nowadays, Lync performance is considered critical for every company and represents a challenge from a management point of view. With each Lync edition becoming more prevalent as a PBX replacement, the ability for users to make and receive phone calls with their Lync clients and call into Lync conferences from PSTN devices (such as cell phones) is becoming a necessity in many organizations to reduce phone expenses.

But, how do you make sure that all of your Lync environment's features are working and will continue to work properly from an end-user perspective?

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Tags: Lync monitoring, Lync Reporting, Microsoft Lync

IT Governance frameworks for Microsoft Application Performance

Posted by Xenia von Wedel on Wed, Nov 05, 2014

All companies, large and small, must ensure that their business and IT strategies are in alignment in order to meet critical business goals and objectives.To do this, IT service providers need to be able to show respective business lines that the IT department is functioning properly, and demonstrate that the overall investment in the infrastructure that supports business applications, like collaboration and messaging, is justifiable, and in fact, giving back to the business as a whole. A solid IT governance framework that considers all stakeholders' interests - from the business line, to the IT department and, most importantly, the end user experience - needs to be established to ensure that businesses are not only sustainable, but successful.

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Tags: Lync monitoring, Governance, SharePoint Monitoring, Exchange monitoring

Be part of the GSX Solutions’ Lync road trip! Meet us at Teched Barcelona and Sydney

Posted by Alice Vibert on Thu, Oct 23, 2014

Microsoft Lync is a connected user experience transforming every communication into an interaction that is more collaborative, engaging, and accessible anytime and from anywhere.

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Tags: Lync monitoring, Microsoft TechEd, TechEd Australia 2014, TechED Europe 2014, Lync Outages, Lync Reporting

Friday Podcast - Stuck with Lync Performance Issues? Tips to manage them

Posted by Alice Vibert on Fri, Oct 17, 2014

The growth and popularity of Microsoft Lync has strongly increased in all types of industries due to the rising number of remote co-workers. 

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Tags: Lync monitoring, Lync Outages, Lync Reporting, Microsoft Lync

Why MSPs should adopt GSX Robot User to boost their revenue?

Posted by Jean-Francois Piot on Mon, Oct 13, 2014

This week I will have the pleasure to attend one of my favorite events, the MSP World. Of course it is not the biggest event in the USA.The organizer did not book an entire attraction park or hotel for the attendees as Microsoft usually does for its major conferences. Nevertheless, it is one of the most interesting conferences for GSX Solutions to attend with our MSP’s community and develop new ways to drive customer’s satisfaction while doing profitable business.

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Tags: Lync monitoring, MSP World, Exchange monitoring

Microsoft Lync- GSX Solutions Showcase Video

Posted by Meryll Moreau on Tue, Sep 23, 2014

Microsoft Lync is a connected user experience transforming every communication into an interaction that is more collaborative, engaging, and accessible anytime and from anywhere.

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Tags: Lync monitoring, application performance management, GSX Robot User, remote monitoring, performance counters

Top 3 Lync Issues: How to monitor and troubleshoot them?

Posted by Olivier Raynaut on Tue, Sep 16, 2014

 

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Tags: Lync monitoring, application performance management, GSX Robot User, remote monitoring, performance counters

How about monitoring Lync?

Posted by Jean-Francois Piot on Thu, Aug 07, 2014

As a matter of facts, Microsoft Lync is becoming more and more critical in large organizations. What used to be a nice tool for sending and receiving Instant Messages  within  an  organization  has  now  become a  key  part  of the communication infrastructure for more and more companies.

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Tags: Lync monitoring, Beta Program, Lync