BlackBerry recently teamed up with us and issued a whitepaper explaining the importance of delivering advanced proactive monitoring to their Enterprise Mobility Management (EMM) solutions. The main problem they identified was most common EMM solutions provide some monitoring capabilities, but these tools are not advanced enough to identify issues before they happen.
Putting a new system in place comes with the responsibility of keeping it up and running, meeting the service-level agreement, and satisfying end users. For a BlackBerry administrator, all of these responsibilities are far more critical than putting the new system in place. As a best practice, we have seen software vendors help fine-tune, configure and even migrate users to the new platform.
Today, mobile devices are everywhere and business users have a need to access their data from anywhere and from multiple devices. Likewise, users’ experience with BlackBerry performance and availability is crucial to any deployments’ success.
I spent most of the Mobile World Congress in Barcelona in the office that BlackBerry had reserved in one of the towers adjacent to the trade show. I have to confess that I was glad I could avoid having to go through the huge crowd that visited the trade show. We heard that more than 80,000 people attended this year’s edition. The intensity and scale of the show speaks for the intensity of the mobile industry. Attendees were from every country, region and probably even planets you could possibly imagine. The organizers and the city of Barcelona have to be congratulated for coping quite effectively and succesfuly with such a massive venue.
We are glad to announce the general availability of the new GSX Monitor & Analyzer, which includes support for BES 12 high availability. Mobility—combined with the phenomena of BYOD and cloud computing—is transforming business and our industry, letting people work remotely from wherever they want. According to market research Bring Your Own Device (BYOD) & Enterprise Mobility Market will reach $284.70 Billion by 2019.