GSX Blog

ITIL Lesson learned - You can not control what you can not measure

Posted by Eileen Fitzgerald on Mon, Dec 19, 2011

I completed my final ITIL exam today, and one of the questions was about verifying the cost of specific IT services to the business, and it reminded me of these statements:

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Tags: Collaboration, ITIL, Service Delivery, application monitoring, Reporting, Service Reporting, Eileen Fitzgerald

Lotusphere 2011: the best moments, the real best giveaway and an exclusive comment from Don Draper

Posted by Antoine Leboyer on Tue, Feb 08, 2011

Lots of comments on last week’s Lotusphere. Now that the jetlag is over, allow me to add mine, bullet point styles:

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Tags: GSX Monitor, Collaboration, Lotusphere, Eileen Fitzgerald, Ed Brill, Lotuslive

LS11 - Lotusphere 2011 .. where shall I be ?

Posted by Eileen Fitzgerald on Mon, Jan 24, 2011

Eileen here , its going to be a very GREAT  Lotusphere .. soo much potential for learning and fun !!! soo little time. Here is what I have on the agenda so far ... 

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Tags: Lotus Domino Monitoring, Domino monitoring, Lotusphere, lotus domino, Administration, Eileen Fitzgerald

Why we sponsor Ilug

Posted by Antoine Leboyer on Wed, Nov 17, 2010
Ilug 2010 may be over but the echoes of praise from Lotus bloggers around the world are still active. Credit must go to the energy enthusiasm and professionalism of the team of organizers, among which are Paul Mooney and our own Eileen.


GSX is and has been a sponsor of Ilug from its very first days (and of what is its US equivalent Iamlug, credit to Chris Miller). Why, because Ilug is the undiluted expression of the affection of the Lotus community. We work and are busy across multiple environments. We do not make any differences between their respective technical merits but do recognize that the Lotus world whom we come from is unique in the fact that individuals have a deep emotional link to the platform which no other has.


The work done by the Paul, Eileen, Bill, Steve ... is a labor of love and we are proud to be in the background a modest sponsor of their work because there is nothing elsewhere in the IT world like it
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Tags: Domino, Lotus Domino Monitoring, Chris Miller, ilug, lotus domino, Paul Mooney, IamLUG, Eileen Fitzgerald