GSX Blog

Office 365 Role-Based Monitoring to See Through the Clouds

Posted by Paul Schmidt on Tue, Mar 12, 2019

Picture2-1The chief revenue officer walks into your office and says " I am off to a board meeting in 60 seconds. Numbers are down, and I hear it’s because the SaaS we have no longer works like it should. I need to know, is everything ok with the apps used by my sales team? Are you able to provide an accurate answer in 60 seconds? "

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Tags: Cloud, Service Delivery, Office 365, APM, Office 365 monitoring, End user Experience, cloud performance, office 365 performance, Office 365 Experience, cloud visibility

Skype for Business Voice, is UDP always better than TCP protocol?

Posted by Jean-Francois Piot on Tue, Mar 13, 2018

Skype for Business Online natively works with two main protocols, UDP and TCP. Microsoft, and most of the other VOIP solution providers, recommend to choose UDP over TCP.

But, is it always better? What is the impact and what are the advantages of one protocol over the other, specifically in your environment?

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Tags: Microsoft, Hybrid cloud monitoring, Office 365 monitoring, Skype for Business, cloud performance, skype for business monitoring, office 365 health, office 365 performance, fixing office 365, Skype

MSPs: Are Your Clients Happy?

Posted by Jean-Francois Piot on Thu, Mar 08, 2018

Like most of the IT, the MSP business has been profoundly changed by the cloud era. MSP were mostly in charge of the run & maintain of clients infrastructure delivering applications to end-users. But now that a lot of these infrastructure moved to a PaaS, IaaS or SaaS model, the role of the MSP has become less strategic for many of their client.

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Tags: Partners, Hybrid cloud monitoring, MSP World, MSP, Office 365 monitoring, cloud performance, SysAdmin Top Issues, office 365 health, office 365 performance, fixing office 365

Gain Better Visibility into your Cloud Services with Monitoring Tools

Posted by Juliette Ollagnier on Thu, Jul 14, 2016


The public cloud services market is skyrocketing, and many IT administrators are realizing they don’t have the same visibility into their infrastructure as they once did. The worldwide public cloud services market is projected to grow 16.5 percent in 2016 to total $204 billion, according to Gartner. They predict the highest growth will come from cloud system infrastructure services, which is projected to grow 38.4 percent in 2016.

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Tags: Office 365, Cloud monitoring, cloud performance