GSX Blog

Reflections on the RIM outage - You can run but you cannot hide

Posted by Antoine Leboyer on Tue, Oct 18, 2011

I was last week in Boston at the IBM Leadership Alliance. While I am under NDA and cannot mention anything that was presented, I still can mention that the RIM loss of service was among the most discussed topics. The joke the first day was that it was easy to spot the Europeans: they were the ones staring angrily at their Blackberries, until the service disruption reached our American friends.

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Tags: BlackBerry Enterprise server, BES, Lotus Domino Monitoring, Blackberry monitoring, lotus domino, bes administration

GSX did not win the Blackberry EMEA innovation award ... but ...

Posted by Antoine Leboyer on Mon, Jan 10, 2011

we got shortlisted

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Tags: BlackBerry Enterprise server, BES, BES monitoring, Lotus Domino Monitoring, BES high availability cluster, bes statistics, Blackberry monitoring, lotus domino, bes administration

The BlackBerry Probe - BES monitoring - Part 4

Posted by Steve Bystran on Mon, Dec 06, 2010

Part 4 in the series deals with the concept of bi-directional user level testing for BES in the form of the BlackBerry Probe.

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Tags: BES monitoring, Lotus Domino Monitoring, domino mail routing, bes mail routing, exhange mail routing, blackberry monitor, Domino monitoring, Exchange monitoring, Blackberry monitoring, lotus domino, bes monitor, bes administration, BES high availability, Service Reporting

BES Monitoring - Getting into the details - Part 2

Posted by Steve Bystran on Mon, Nov 22, 2010

Continuing where we left of in the BES - Part 1 segment... We now get into BlackBerry Enterpise Server settings.  This segment explains how you can use GSX Monitor as your eyes and ears to keep track of this critical resource...  Whether you are on BES Express, standard BES or have taken advantage of the new HA features available in BES 5.

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Tags: BlackBerry Enterprise server, BES monitoring, Lotus Domino Monitoring, BES high availability cluster, bes mail routing, blackberry monitor, Blackberry monitoring, lotus domino, BES Express, BES 5 Cluster, bes monitor, bes administration, BES high availability

GSX Monitor for BlackBerry Enterprise Server - Part 1

Posted by Steve Bystran on Fri, Nov 19, 2010

Many of you that viewed the general overview videos last week have indicated that you need to learn more about BES monitoring.  So I decided to jump ahead a bit and provide what people have asked for.  It turns out to be a pretty big topic, so instead of one video, it will be at least 3 to cover everything.

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Tags: BES, BES monitoring, Lotus Domino Monitoring, bes mail routing, blackberry monitor, Blackberry monitoring, lotus domino, BES Express, BES 5 Cluster, bes monitor, bes administration, BES high availability

Overview Of GSX Monitor and Analyzer in under 7 minutes

Posted by Steve Bystran on Sat, Nov 13, 2010

Hi everybody, Steve Bystran here again with another video in our ongoing series with screen shots and zooming this time. 

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Tags: BES monitoring, Lotus Domino Monitoring, BES high availability cluster, blackberry monitor, sametime monitor, ltap, Domino monitoring, Blackberry monitoring, Sametime monitoring, lotus domino, BES Express, SLAs, bes monitor, bes administration, BES high availability

Get the most out of BES with GSX Monitor

Posted by Steve Bystran on Fri, Aug 13, 2010

 Blackberry Enterprise Server (BES) has become an integral part of most mail system, whether the system is Lotus Notes or Microsoft Exchange. While there are some stand-alone monitoring tools available for BES in the market, GSX delivers monitoring for this server as an integrated part of the monitoring tool.  That means you can monitor your Blackberry Enterprise Server and the underlying Notes or Exchange using the same tool and same user interface.  After all, what is the value of the best blackberry monitoring solution if the underlying Notes or Exchange isn't functioning properly and you're in the dark?

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Tags: holistic monitoring, BES monitoring, BES high availability cluster, blackberry monitor, mixed messaging environment, Blackberry monitoring, BES 5 Cluster, bes administration, BES high availability