GSX Blog

How to: Tackle Email Delivery Complaints from Mobile Users

Posted by Jean-Francois Piot on Thu, Dec 07, 2017

Who hasn’t had a mobile user complain about email issues? It’s a common occurrence, but it isn’t a simple one to fix. Email delivery on mobile devices relies on multiple layers of infrastructure, often combined with cloud services like Office 365. This can make the mean time to repair such complaints long and frustrating for the end-user.

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Tags: Use cases, GSX Robot User, RoboTech, business cases, GSX for Airwatch, email monitoring, MDM, Mail Routing, Service Delivery, airwatch monitoring, airwatch performance, UEM, Mobile Device Management

How to: AirWatch MSMQ Monitoring

Posted by Pavan Reddy on Tue, Nov 07, 2017

In today’s world, employees demand around-the-clock access to their email accounts from any device. That’s why solutions like VMWare’s Airwatch are so important. But when Airwatch fails, an organization’s entire email system can falter, crushing productivity and communication.

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Tags: GSX for Airwatch, Service Delivery, End user Experience, Network latency, vmware airwatch, UEM, MDM, BYOD, Mail Routing, airwatch monitoring, airwatch performance, Mobile Device Management

How GSX for AirWatch Helps Organizations Access Email 24/7

Posted by Clementine Crozier on Tue, Sep 19, 2017

In today’s world, employees require 24/7 access to their email accounts from any device so they can work remotely. Using email on mobile devices requires a complex chain of command that involves network components, email delivery systems, and an MDM application such as AirWatch.

But what happens when AirWatch fails? Email flow is shut down completely for remote workers on their mobile devices, killing productivity and communication.

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Tags: GSX for Airwatch, vmware airwatch, MDM, End user Experience, Mobile Device Management, APM, airwatch monitoring, airwatch performance