GSX Blog

How to be a Badass IT Ninja

Posted by Juliette Ollagnier on Tue, Aug 23, 2016

Go beyond basic IT control and troubleshooting with remote management

For IT administrators, using tools for remote access, control, and support is not enough to diagnose critical issues — you need more power and greater control over diagnostics before even connecting to remote servers or computers. But when it comes to your tech ecosystem, it’s easy to become entrenched in vendor-specific tools and services and rely solely on those. The problem is that these may not have the full extent of the capabilities you need for complete, end-to-end remote administration.

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Tags: remote monitoring, Monitoring, Administration, Office 365 management

Managing Organizational Units (OU) in Office 365

Posted by Juliette Ollagnier on Tue, Aug 09, 2016

An Organizational Unit is a container you use to create structure within a domain. Organizational Units are the most fundamental Active Directory entities to which one can link group policies and delegate administrative privileges. Therefore, any error in configuring or modifying an OU could compromise the functionality and integrity of an entire business unit, its users, computer accounts, and other resources.

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Tags: Administration, Cloud Enterprise Management, Office 365 management, Office 365 Administration

Manage massive volumes of Office 365 users with a single click

Posted by Meryll Moreau on Tue, Jan 12, 2016

If you’re an organization in need of a fully integrated communication, collaboration, and productivity solution, Office 365 is most likely your go-to choice.

Office 365 offers a number of flexible, tiered plans to suit virtually any organization size, making it easier and more cost-effective for most businesses to take advantage of its powerful features and tools.

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Tags: Office 365, Administration, Cloud Enterprise Management

LS11 - Lotusphere 2011 .. where shall I be ?

Posted by Eileen Fitzgerald on Mon, Jan 24, 2011

Eileen here , its going to be a very GREAT  Lotusphere .. soo much potential for learning and fun !!! soo little time. Here is what I have on the agenda so far ... 

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Tags: Lotus Domino Monitoring, Domino monitoring, Lotusphere, lotus domino, Administration, Eileen Fitzgerald

The challenges of managing SLA's ( Service Level Agreements)

Posted by Eileen Fitzgerald on Thu, Sep 30, 2010

We are delighted to post an article on the challenges of managing Service Leve Agreements by ITIL Standards, by Bill Heffernan of SureSkills. 

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Tags: Collaboration, ITIL, sla, Service Delivery, Lotus Domino Monitoring, sla fulfillment, KPI, KPIs, Messaging sla, Exchange monitoring, Reporting, lotus domino, Messaging Environment Monitoring, SLAs, Administration, Service Reporting

IT Management Session at NLUG

Posted by Jean-Francois Piot on Tue, Sep 07, 2010


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Tags: Collaboration, sla, User Group, Lotus Domino Monitoring, domino statistics, NLUG, Monitoring, Reporting, lotus domino, Messaging Environment Monitoring, Administration

Collaboration Portfolio Monitoring and Management

Posted by Eileen Fitzgerald on Wed, Sep 01, 2010

If you look at your collaborative solutions in your organization, you will see that you do not use just one tool, you use multiple: Domino for Email, BES for Email to your mobile device, Sametime for shared meetings or you may used a combination of Domino, Traveler, and Sametime, you may even have Exchange, BES, Sametime . Organizations today have a portfolio approach to their IT collaborative tools. No one tool meets all requirements, so there may be many components to an organizations complete collaborative arsenal.

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Tags: BlackBerry Enterprise server, Exchange 2010, Collaboration, BES, Service Delivery, Lotus Domino Monitoring, BES high availability cluster, Domino cluster, lotus domino, Messaging Environment Monitoring, Administration, Service Reporting


Posted by Eileen Fitzgerald on Wed, Jul 28, 2010

Cannot wait .. GSX is delighted to be a sponsor and we are getting ready for IAMLug

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Tags: Lotus Domino Monitoring, Chris Miller, Domino monitoring, server statistics, Blackberry monitoring, lotus domino, Administration, IamLUG

Not all servers are monitored ...

Posted by Antoine Leboyer on Mon, Jun 14, 2010

Although we are in 2010, not all collaboration servers are monitored, including some which offer great functionalities and which we have become essential in our lives:

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Tags: Lotus Domino Monitoring, Hosted environments, Monitoring, lotus domino, Messaging Environment Monitoring, Administration, Alerts, Mixed environment

GSX Monitor 9.3 Webinars

Posted by Chris Sasiadek on Thu, Jun 03, 2010

Many of you have already attended a webinar to explore the robust new funtionality for Monitoring BES, Exchange and Domino messaging environments with GSX Monitor 9.3.  If you haven't had a chance yet, there is still time to register

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Tags: Webinars, sla, Lotus Domino Monitoring, KPI, Monitor 9.3, lotus domino, Administration