BlackBerry recently teamed up with us and issued a whitepaper explaining the importance of delivering advanced proactive monitoring to their Enterprise Mobility Management (EMM) solutions. The main problem they identified was most common EMM solutions provide some monitoring capabilities, but these tools are not advanced enough to identify issues before they happen.
BES®12 is BlackBerry’s multi-OS EMM solution, which enables IT administrators to manage their organization’s entire mobile infrastructure from a single screen. BES12 also comes equipped with basic monitoring capabilities, such as searchable, exportable logfiles, application auditing, and SNMP compatibility.
But as we’ve discussed, most companies will require more advanced monitoring capabilities. BES12 provides seamless integration with more robust third-party monitoring solutions, such as GSX Monitor & Analyzer for BlackBerry®. GSX’s tools allow administrators to take advantage of completely agentless, intuitive monitoring and reporting, and assess the entire messaging and collaboration infrastructure connected to your BlackBerry environment. This includes BES, Microsoft Exchange, Office 365, Lync, SharePoint, and IBM messaging and collaboration applications.
With real-time monitoring of all environments in a single dashboard, GSX can simulate the end-user experience and pinpoint issues before they impact your business. IT departments can also ensure compliance, and produce and analyze detailed reports that give a real-time view of the state of their business’s mobile infrastructure.
It ensures that each system and its components are active and functioning properly. Users can even carry out simple company-approved tasks — such as checking on device performance — through a self-service portal.
In order to maximize productivity, prevent financial loss, and ensure job satisfaction for both IT and the end user, smart organizations should consider implementing advanced EMM monitoring tools. By choosing BES12 and empowering it with tightly integrated monitoring solutions from GSX Solutions, businesses can tackle the difficulties of monitoring head-on — and emerge all the better for it!