GSX Blog

How to Manage the Roadblocks that Office 365 Multi-Tenancy Presents

Posted by Juliette Ollagnier on Tue, Nov 01, 2016

roadblock.jpgActive Directory is a critical component in most distributed and hybrid cloud environments. The foundation for Office 365 deployment is identity, so whether you’re using simple cloud IDs or synchronized IDs connected to your local Active Directory environment, you must provide a login for each user. Azure Active Directory is what’s used by Office 365 to provide access to services. Each user is unique in Azure AD, and you can’t synchronize a single user into multiple tenancies using Microsoft’s supported methods. So, when you throw in multiple tenants for your Office 365 environment, several roadblocks can present themselves.

Why allow multi-tenancy in the first place? The reasons vary greatly. Many organizations want to keep data in certain places, or to allow full autonomy of administrative control for various divisions within the company. Others run separate Office 365 environments for different divisions, and need to keep it that way for legal reasons. Still others want to avoid latency issues with Office 365 services, such as Skype for Business and SharePoint Online. Any time multi-tenancy is required, Active Directory management becomes a challenge.

Why is Active Directory critical? Because it deals with every part of the IT infrastructure, from people to machines to applications and services. Active Directory performance and availability impact the applications that rely on it to work properly, and therefore it also impacts the service delivered to its users. Monitoring the Active Directory can prevent security breaches and authentication failures, keeping calls to the help desk low and keeping productivity high.

Managing multi-tenancy is difficult in this situation but important, as many organizations seek to maintain high availability and proper monitoring of their applications. The GSX' solutions for Microsoft identity management helps IT admins to ensure smooth performance, including for multi-tenancy Office 365 use. By enabling proactivity and instant alerts on health, usage, and performance of the replication, GSX for Active Directory optimizes the management of all AD services. With GSX, IT administrators can monitor and troubleshoot their AD services and the applications using it, including Microsoft Exchange, SharePoint, and Skype for Business, all from one unified dashboard.

  ➽ Migrating to the cloud can be difficult -- especially for larger organizations with diverse needs -- but GSX can make it easier to manage the transition and monitor your multi-tenancy Office 365 environment. Find out more now 

Tags: multitenancy, Office365, Active Directory, Monitoring Active Directory, azure Active Directory