GSX Solutions signed a strategic reseller agreement with BlackBerry to offer a comprehensive Monitoring & Reporting solution for current and future BES clients, including those upgrading to BES12, the new cross-platform EMM solution. As a compliment to their BES12 implementation, Enterprises may now purchase the GSX Monitor & Analyzer monitoring solution for BES12, directly from BlackBerry or a BlackBerry authorized Value-Added-Reseller (VAR).
GSX monitors the BlackBerry experience and associated BES key usage to ensure business continuity, including messaging environments (Exchange, Domino), shared data (SharePoint) and enterprise instant messaging (Lync, Sametime).
The latest GSX Monitor & Analyzer release provides real-time monitoring to quickly identify communication issues between servers and devices across multiple platforms before they even impact users.
“Mobility in the enterprise has gone from simply providing end users with a phone, to making messaging and critical business applications available anywhere. Nomad usage has exploded as mobile devices have evolved to become the primary conduit of enterprise data access. The availability and performance of these underlying infrastructures are now critical for companies' day-to-day business,” commented Antoine Leboyer, CEO of GSX. “BES12 is a foundation for collaboration in many major enterprises.”
"Our customers depend on BlackBerry to keep their businesses running. Our partnership with GSX Solutions allows us to extend Monitoring solutions for BES deployments to help enterprises ensure their systems are running optimally," said Peter Ng, Senior Director of Global Alliances and Business Development, BlackBerry. "We are happy to be able to offer this solution to our customers through our reseller agreement with GSX Solutions."
The GSX robot user’s enhanced real-time monitoring of BES environments collects user-simulation metrics to proactively monitor the performance and availability of servers, services and clusters. It monitors critical users and sends alerts of any unusual activity, thereby helping to manage the health of the entire mobile infrastructure with extensive analysis and reporting, including utilization forecasts for capacity planning.