GSX Blog

Meet SureSkills

Posted by Antoine Leboyer on Fri, Sep 24, 2010

We would like to continue with more spotlight on our partners and I would like to introduce SureSkills.


SureSkills, ITIL

GSX has technology partners such as IBM, Microsoft and RIM (in alphabetical order for those who would ask ...) whom we work with to better integrate with their platforms. We also have developed a network of value-add resellers who integrate our offers with their own services and we finally work with consulting partners, a group in which is SureSkills.


SureSkills is a Europe-wide Service company focusing on ITIL and Project Management training and consultancy. This is a natural fit with GSX's products which are focused and aligned to ensuring availability and reporting on the Service Availability and health of your collaborative environment.


In addition to the projects SureSkills and GSX work on, SureSkills will contribute to our Blog to cover generic ITIL topics, such as SLA's, Reporting, Availability, Standard request management ..., all critical IT Service Delivery topics for which the GSX product suite can help you managed and report on.

Tags: ITIL, sla, Service Delivery, Lotus Domino Monitoring, Environmental health, sla fulfillment, lotus domino, SLAs, SureSkills, Service Reporting