GSX Blog

Why Azure AD Connect monitoring is important

Posted by Dan Krief on Tue, Jul 05, 2016

AzureADConnect.jpgMicrosoft Azure AD Connect formerly known as Windows Azure Active Directory Sync (DirSync) or Azure AD Sync, combines all scenarios supported by these both deprecated tools. It is the best way to connect your on-premises directory with Azure AD and Office 365. The main purpose of using Azure AD Connect is that it makes the users more productive thanks to a common identity for accessing both cloud and on-premises resources.

If the Azure AD Connect synchronization fails, objects or attributes can’t be updated as expected, so protecting against this type of risk is mandatory. Monitoring this synchronization with the proper tool can help preventing degradation in service that creates issues for end-users.


System Resources

GSX provides both live monitoring and reporting for CPU and memory utilization. Multiple key performance indicators are critical to tracking Azure AD Connect health, and ensuring that it is not being overloaded. This includes CPU and RAM usage, Disk IOs, Disk space available and Queue Utilization.

Services that should be running to make the synchronization work properly are also monitored so you can be alerted when the system quality is being degraded.


Synchronization Service

The main concern about the synchronization service is that can affect the end-user, so having a real-time visibility into Azure AD Connect process is necessary to help detect abnormal usage or loss of synchronization. This component is responsible of replicating users, groups, and other objects. It is also responsible for making sure identity information for your on-premises users and groups is matching the cloud.

As an admin, it’s important to get instantly more detailed information about the current synchronization status. GSX allows you to have full visibility on the synchronization cycle that you’ve defined in Azure AD Connect.

As the synchronization task requires some time to complete, a threshold is set to alert you if synchronization wasn’t completed in the expected time. You’ll also be alerted if the last synchronization status is not successful.

The tooltip will display some useful details about this service such as the last synchronization date and time as well as the next synchronization date and time. Moreover, as the users are stored into a database, you’ll be able to check this database size directly into GSX Monitor and get alerted if its size is greater than the threshold you defined.

As Azure AD Connect integrates your on-premises directories with Azure Active Directory, you can be informed on the on-premises and cloud user objects count.


Overall Advantages of GSX Monitoring for Azure AD Connect

GSX offers real-time centralized dashboard that can be shared across multiple teams relying directly on the synchronization status of Azure AD Connect:

  • Proactive Azure AD Connect monitoring with critical performance counters
  • Easy troubleshooting
  • Reduce MTTR and help desk calls
  • Display the main information you need in a quick view
  • Customizable to your needs
  • Alerts and dynamic reporting capabilities
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Here you can find information about Azure AD Connect to help you fix common issues:

At GSX we consider Identities management as a critical component of Office 365 monitoring. Any issue with Identities management can have huge impact on the end-user experience, and can require extensive amounts of troubleshooting time for the administrator while end-users are unable to connect to the service.

We help you test the Office 365 service from end to end, including with:

  • Monitoring of the Microsoft Identities management tools (AD, AAD Connect, and ADFS).
  • Monitoring of the actual end-user experience, measured at the site level, from multiple locations.
  • Monitoring of the network latency from the user to the Office 365 Datacenter.
  • Monitoring of key users statistics (mailboxes and actives devices statistics) to help identify any usage issues.

GSX provides the only end-to-end solution to monitor, report, and troubleshoot all critical  services so that you can ensure a quality experience for your end-users.

Contact us to learn more about GSX for Azure AD Connect



Tags: Microsoft identity management, Azure AD Connect