The ability to check the status of IronPort's health and usage is critical. When IronPort fails, the entire email flow is shut down, meaning nobody in your organization can send or receive emails.
What does it mean for GSX Solutions to reach the 20 year milestone?
Antoine Leboyer, CEO of GSX Solutions: It is certainly a key milestone in anyone's life. I can fully appreciate this when I think back to my younger days and then I look at my eldest daughter, who is 20 years old and in her second year at university.
By now, the benefits of leveraging the public Cloud to run critical business applications are widely known. Lower and predictable subscription-based costs, increased performance due to virtualization and automation technologies, and the outsourcing of tedious management and maintenance tasks to a third-party are among the reasons that many businesses are already making the move. And, IT administrators are increasingly under pressure from management and various lines of business they serve to lower TCO by outsourcing at least some workloads, including Microsoft Exchange, to third-party hosted infrastructures.
Today, I am speaking with Jean-Francois "Jeff" Piot, vice president of product management with GSX Solutions.
Traditionally, managed IT service providers have been great at providing infrastructure-oriented services, and there are many existing infrastructure management tools that have enabled MSPs to provide customers with a good ROI at the system level. Yet, competition in the IT services market is fierce, and MSPs need to be able to differentiate their offerings to remain in the game. Providing application performance management is one area where there is much opportunity for MSPs to increase margins, yet there has been a lack of affordable automated tools to achieve better ROI for their customers. With GSX Monitor & Analyzer, MSPs can provide critical new services to their customers.
All companies, large and small, must ensure that their business and IT strategies are in alignment in order to meet critical business goals and objectives.To do this, IT service providers need to be able to show respective business lines that the IT department is functioning properly, and demonstrate that the overall investment in the infrastructure that supports business applications, like collaboration and messaging, is justifiable, and in fact, giving back to the business as a whole. A solid IT governance framework that considers all stakeholders' interests - from the business line, to the IT department and, most importantly, the end user experience - needs to be established to ensure that businesses are not only sustainable, but successful.