GSX Blog

Juliette Ollagnier

Recent Posts

The unexpected magic of running a small company - TEDx Talks

Posted by Juliette Ollagnier on Tue, Nov 27, 2018

Our CEO Antoine Leboyer was speaker at the Geneva University TEDx Conference. You can watch his speech below to hear why coffee is special for us but also get a sense of our life at GSX to deliver the best software possible.

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Tags: Office 365 monitoring, office 365 performance, TEDx Talks

Public Sector is accelerating transition to Hybrid Cloud

Posted by Juliette Ollagnier on Tue, Oct 17, 2017

The United States government is starting to take its own technology infrastructure more seriously, increasing its focus on security and efficiency by moving away from outdated IT systems. Next year, the federal technology budget could increase by up to $1.6 billion, to a total of $95.7 billion a year. The U.S. government plans to move agencies off of legacy IT systems that are eating up budgets, and onto more secure, cloud-based systems.

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Tags: Hybrid, Hybrid Monitoring, Hybrid cloud monitoring, public cloud, cloud migration, Office 365 monitoring, office 365 performance, End user Experience, DEM

The Truth Remains- User Experience is Everything

Posted by Juliette Ollagnier on Tue, Oct 03, 2017

Hybrid scenarios are complex, involving both on-premises and cloud components. How many people truly know about what it takes to integrate platforms, what exchange migration is, or how to even really define the cloud?

Whether or not businesses are educated in these everyday solutions, complexities will always show up and come second to improving the product sets ease of use.

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Tags: Office 365 monitoring, office 365 performance, End user Experience, APM, DEM, Office 365 Experience

Navigating User Expectations in a New Office 365 Hybrid World

Posted by Juliette Ollagnier on Tue, Sep 26, 2017


As technology changes, so does user experiences and expectations. The technology shift from computer mainframes to cloud computing brought about a host of new challenges for IT administrators to manage; and how we handle end users’ complaints must be carefully considered within the scope of how the technology has changed.

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Tags: Office 365 monitoring, office 365 performance, End user Experience, APM, outlook slow, application performance management, application performance monitoring, DEM, Office 365 Hybrid

Understanding Office 365 Performance Issues and How Metrics Can Help

Posted by Juliette Ollagnier on Tue, Jun 13, 2017

The rapid growth of Office 365 is undeniable. In a recent poll of IT decision makers, 78 percent indicated that they are currently using or planning to use Office 365 software and services. Office 365 has more than 85 million users, and is on track to reach 100 million users this year. However, many enterprises are running into network performance issues when they deploy Microsoft Office 365. Zscaler’s recent report shares how performance issues are impacting Office 365 users, with 70 percent of enterprises experiencing latency issues on a weekly basis.

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Tags: Office 365 monitoring, office 365 performance, End user Experience, APM, outlook slow, application performance management, application performance monitoring

Network Performance: End-User Experience Matters Everywhere!

Posted by Juliette Ollagnier on Tue, May 23, 2017

It’s almost impossible to get any work done when network performance issues get in the way. Research shows that network issues contribute to declines in revenue and end-user satisfaction, but it doesn’t take a breadth of data to know that outages are a major headache. That’s why it’s crucial for IT administrators to stay on top of network performance monitoring, anywhere, anytime.
So what do you do when users outside of your main office complain about slow networks or applications?

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Tags: Network Diagnostic, Network latency, Network Performance, End user Experience, application performance monitoring, APM, office 365 health, office 365 performance

WannaCry Attack- Why Auditing Your Office 365 Security Should Take Priority

Posted by Juliette Ollagnier on Tue, May 16, 2017

Since Friday, there has been a brand new ransomware threat spreading very rapidly. It is called WannaCry (aka WCry, WannaCry, WanaCrypt0r, WannaCrypt, or Wana Decrypt0r). The attack does not directly affect the Office 365 service; however it proves that large companies are not safe when it comes to coordinated cyber attacks that target their data security.

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Tags: Office 365, office 365 security, office 365 audit, Office 365 management, office 365 admin center, manage Office 365, SysAdmin Top Issues, wannacry, cyberattack

Why You Need a Monitoring Solution for Coexistence Packages

Posted by Juliette Ollagnier on Tue, May 02, 2017


When organizations migrate from Domino to their new on-premises,
cloud, or hybrid Microsoft Exchange environment, there is a period of
time when users and applications exist on both platforms.
IT administrators know this is a precarious state to be in.

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Tags: office 365 migration, Domino migration, Messaging Coexistence, Coexistence Package, Migration, GSX Coexistence Monitoring

Why Office 365 Administration Portal Doesn’t Make The Cut For Large Businesses

Posted by Juliette Ollagnier on Wed, Apr 26, 2017

For small businesses, managing Office 365 is a simple and straightforward process. But for large, complex, and global organizations, that couldn’t be further from the truth. The Microsoft Office 365 administration portal was not built to handle day-to-day operations belonging to large volumes of users, or licenses, whether you are in hybrid, cloud only or multitenant environments. Microsoft’s built-in tools have strong limitations when it comes to managing users or delegating administration.

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Tags: SysAdmin Top Issues, Office 365 Administration, office 365 admin center, Office 365 management, manage Office 365, Office 365 user management

Network Troubleshooting and How it Affects the End-User Experience

Posted by Juliette Ollagnier on Thu, Apr 13, 2017

 
IT applications are built around the end-user experience, and as moreGSX customers transition from on-premises to hybrid service delivery, we’ve faced many latency issues that have negatively affected the end-user. However, ensuring that our infrastructure provides the best end-user experience, when we don’t always have the root cause, is really dependent on the network.

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Tags: Network Diagnostic, Network latency, Network Performance, End user Experience, application performance monitoring