GSX Blog

Antoine Leboyer

Recent Posts

Why tuesday’s Office 365 outage is no real big deal

Posted by Antoine Leboyer on Thu, Jan 31, 2019

As I am writing this text, it seems that the issue that affected Office 365 users worldwide has been diagnosed and solved. Users were unable to login due to a DNS issue that propagated. It is now behind us as you can read here.  

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Tags: Service Delivery, APM, Office 365 monitoring, End user Experience, office 365 performance, office 365 outage

Ten Years At The Helm: But Who’s Counting?

Posted by Antoine Leboyer on Thu, Feb 08, 2018

Today marks the 10th anniversary of my taking the reins at GSX.

It’s understandable if you aren’t aware of this day’s significance, but it’s anything other than “just another day” for me. While I am not tempted to celebrate by buying a fake Time magazine cover with my picture on it, I thought it would be a good occasion to look back and share the most crucial elements of these last ten years.

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Tags: GSX Robot User, APM, Office 365 monitoring, office 365 health, office 365 performance

Digital Experience Monitoring and the New Governance of the Cloud

Posted by Antoine Leboyer on Thu, Jan 04, 2018

The painting on the wall is clear: the growth of the cloud is a new driver of innovation and projects worldwide. Cloud computing started as a way to improve servers, initially used for development purposes and startups wanting to avoid unnecessary expenses. When IT departments realized the ability for cloud deployments to scale, the cloud became an attractive value proposition. This has allowed IT departments to refocus on value-added tasks, rather than spending days patching servers at data centers.

Much like Google once accelerated learning by popularizing search technology, cloud computing is now accelerating the adoption of new innovations. For example, Artificial Intelligence APIs are now ready for integration into cloud-based platforms.

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Tags: Cloud, Hybrid Monitoring, Hybrid cloud monitoring, Governance, Exchange, APM, Office 365 monitoring, End user Experience, office 365 performance, DEM, Digital experience monitoring

Monitoring in 2017: Beware of Post-Truth

Posted by Antoine Leboyer on Fri, Jan 06, 2017

So, the word of the year 2016 was “Post-truth. Wikipedia defines Post-truth as getting information from emotion rather than facts.

While this concept seems to be linked with recent political campaigns in the UK and the US (and please remember that we are Swiss, i.e., neutral …), it also pertains to running collaboration servers.

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Tags: GSX Robot User, Unified Communications and Collaborations, Office365, APM, msexchange, Gartner, post-truth

The New GSX Gizmo- Not Just A Pretty Face

Posted by Antoine Leboyer on Tue, Nov 15, 2016

It took us a little below two years to have our first Gold version out. Needless to say, GSX Gizmo is more than just a pretty face. There is behind it a number of technologies that we have already deployed and some which will come out later (I have to keep some mystery about this on purpose).

The most important elements are why we developed GSX Gizmo.

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Tags: application performance management, APM, Office 365 monitoring, Unified Communications, Gsx Gizmo

A few take-aways from Microsoft Ignite- The rise of the AdminOps

Posted by Antoine Leboyer on Tue, Oct 11, 2016

More than 23 000 people attended the yearly Microsoft Ignite conference at Atlanta last week.

This is a huge turnout and the organization, logistics… were professional. Even the Wifi worked flawlessly … The only little negative was the food located at inconvenient places in the center. However, this enabled us like many attendees to quickly drop in at the CNN food court. So many – and I am sure you as well – could not resist when arriving practicing your James Earl Jones voice and attempt to say with a deep voice: “this is CNN” (OK and we said “This is GSX”). It was also fun for us coming from Switzerland to be able to feel the heat of the first Presidential Debate.

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Tags: Office365, microsoft azure, ignite 2016

Je suis Niçois

Posted by Antoine Leboyer on Mon, Jul 18, 2016

Words cannot express the horror that took place in Nice on Bastille Day.

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Tags: Jesuisnice

My 2 cents at Connect...

Posted by Antoine Leboyer on Wed, Feb 03, 2016

I was sick last year and could not attend the new format IBM Connect.
It is a smaller event than during its heydays but is still a well-organized conference where familiar faces can be seen.

The OGS delivered good demos and some were actually funny. The real question is whether all the products they shown can be delivered fast and effectively.

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Tags: IBM Connect, IBM Monitoring, Websphere, DB2

Beyond Unified Communication applications: The next 20 years for GSX

Posted by Antoine Leboyer on Thu, Jan 14, 2016

This year is an important one for us. GSX is 20 years old. As our teen-agers kids remind us of and as some older guys like me may remember, we are more mature, full of energy and it is time to have projects. It is a great age and I have the impression to be 20 years old again. So I would like to take a minute of your time to describe what our projects are, what makes us as excited as our 20 year old kids.

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Tags: Unified Communications and Collaborations, Application Performance, Network Performance, Connectors

BlackBerry feedbacks after MWC Barcelona

Posted by Antoine Leboyer on Thu, Mar 19, 2015

I spent most of the Mobile World Congress in Barcelona in the office that BlackBerry had reserved in one of the towers adjacent to the trade show. I have to confess that I was glad I could avoid having to go through the huge crowd that visited the trade show. We heard that more than 80,000 people attended this year’s edition. The intensity and scale of the show speaks for the intensity of the mobile industry. Attendees were from every country, region and probably even planets you could possibly imagine. The organizers and the city of Barcelona have to be congratulated for coping quite effectively and succesfuly with such a massive venue.

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Tags: Enterprise Mobility Management, Mobility monitoring, Mobile Device Management, BES 12, Monitoring BES, BlackBerry 12, BlackBerry Enterprise Service, MWC