As the Administrator you need to provide availability and performance metrics of the service delivered to your management. You also need to understand issues when they arise.

In a word, you’re still responsible for the service that you deliver, even if the servers are physically in the Microsoft datacenter.

So, how do you measure the health of your Office 365 service delivery and how do you anticipate issues before they impact your end users?

Read this document to learn how the relationship between availability and performance from the user’s perspective helps you achieve better insights and oversight of your cloud or hybrid cloud health.

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