16 reasons to monitor overall BES environment

Interview with Antoine Leboyer, GSX Solutions CEO

This set of videos broadcast the interview of Antoine Leboyer made following the recognition of GSX in the BlackBerry® Alliance Program’s EMEA Innovation Awards 2010. The monitoring solution GSX Monitor was a finalist in the Delivering Service Excellence category. Below videos explain GSX strategy for its monitoring and reporting solutions available to organizations that run BlackBerry Enterprise Server. 

Agenda

• Every communication system needs technical help to deliver
• Service to the user is the metric that matters
• GSX award team-driven
• Innovation award definitely good for business
• Plenty of innovation in the pipeline at GSX
• GSX prepared for post-PC era
• GSX monitor delivers reactive and proactive ROI
• "The colour drained from his face"
• User view is what matters in service delivery
• GSX monitors BlackBerry's largest Euro deployment
• Supporting Oxfam in the cloud
• GSX attracting big organisations with big communications responsibilities
• Better visibility for lower cost of ownership
• Collaboration mission critical for all
• RIM relationship one of the best
• No advantage in cloud without accountability