Predictive Smart baselining

Out-of-the-box reporting is never as impactful as customized reports. Our team will gather your business requirements from several perspectives, generate sample incidents to define KPIs and determine which reports would be most relevant to your business.

ancre orange Business Needs

  • Need to establish baselines to report and gather specific data for auditing the service performance
  • Customer looking to optimize his reporting
  • Need to report on specific data such as performance, uptime, SLAs and KPIs
  • Recent customer that has just acquired GSX Monitor & Analyzer and needs to make sure that GSX Analyzer is fully configured and operational

ancre bleu Functional Assessment

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Configuration

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describe the image Creation of user accounts and profiles
check vert Configuration of email service and backup routines
check vert Configuration of historical data

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Fine- Tuning

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check vert Branding Customization
check vert Automated reports setup
check vert Profiles and users definition
check vert Evaluation of security and storage for backups

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Reporting

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check vert Mailbox usage per user
check vert Active Sync devices: number of synchronized devices, number of devices per user etc.
check vert Capacity planning with storage reporting
check vert Plan for improving performance of service with SLA and KPI reports

ancre violet Customer Benefits

Demonstrate to your management what’s needed to meet growing demand with customized reports and baselines that suit your needs.

Configure reporting for top management and executives to better manage the following:

  • Capacity planning
  • Report on usage: disconnected mailbox, exceeded  quotas, total size
  • Performance of messaging platform
  • Definition of SLAs