GSX Monitor Frequently Asked Questions

We'll be glad to answer any questions you have. Just give us a call. Here are our answers to some of the most common questions people have.

Does GSX support VMWARE, and how?

What environments are covered by GSX Solutions?

What type of Monitoring is provided by GSX's products?

What makes GSX Monitor unique?

Is GSX Monitor competing with major frameworks?

How long does it take to install GSX Monitor?

Is it possible to get remote access to the Monitoring WS?

How are the servers monitored?

How does the monitoring work?

What are the communications ports used?

How much bandwith is required to run GSX Monitor?

How does GSX Monitor determine the status of servers?

Can Server Guard automatically restart Domino tasks?

Does GSX support VMWARE, and how?

Yes GSX Monitor supports WMWARE but for Production version only (Not for Demo version)

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What environments are covered by GSX solutions?

All major versions of Lotus Domino, Microsoft Exchange, Microsoft Sharepoint, BlackBerry Enterprise Server (BES), Sametime, Sametime 8.5, Quickr, Traveler + Extras (LDAP, SMTP, URL's)

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What type of Monitoring is provided by GSX's products?

All Server Monitoring (both software and Application side) + Communication ports

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What makes GSX Monitor unique?

GSX Monitor is the only monitoring solution on the market to support all the following platform on a single interface:

  • Lotus Domino
  • Traveler
  • Quickr
  • BlackBerry Enterprise Server (BES)
  • Microsoft Exchange
  • Microsoft Sharepoint
  • Sametime, Sametime 8.5 - URLs
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Is GSX Monitor competing with major frameworks?

No, it brings a complementary monitoring solution for most existing Consoles (such as Tivoli, HP-OV) or sometimes even replaces one particular module (eg. KM for BMC Patrol)

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How long does it take to install GSX Monitor?

GSX Monitor is installed and up and running in less than 30 minutes.

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Is it possible to get remote access to the Monitoring WS?

Yes. It requires a "VNC like" tool to access and take remote control of the Monitoring module

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How are the servers monitored?

Remotely without deploying agents

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How does the monitoring work?

Each server is scanned at a frequency determined by your settings

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What are the communications ports used?

Standard communication ports are used.

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How much bandwidth is required to run GSX Monitor?

Minimal data are returned in small data packets. Therefore very little bandwidth is consumed. GSX Monitor will seem like one additional heavy user.

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How does GSX Monitor determine the status of servers?

GSX Monitor checks full user processes, communication chains, as well as returns confirmations (e.g. sending mail, getting receipt). Therefore we provide a much more accurate real-time monitoring than when using Log analysis.

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Can Server Guard automatically restart Domino tasks?

Yes, Server Guard can automatically restart Domino tasks.

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