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  MSA - ITSS - Technical Consulting

MSA leverages its domain knowledge to enhance your business and IT operations. Business level and IT consultants assist in the analysis of high profile operational initiatives and deliver recommendations and reports to improve the functionality of key business operations.

Risk Assessment

A risk assessment is the process of identifying the potential internal and external threats that may put your business operations at risk, including threats that may impact your current IT infrastructure. MSA's risk assessment identifies what assets should be protected and the implications if assets are damaged or lost. We emphasize problem prevention with a controlled, planned approach that provides you with prioritized recommendations for the mitigation of vulnerabilities.

Business Impact Analysis

A business impact analysis is the process of identifying each business unit and each functional area that would suffer the greatest financial or operational loss in the event of a disaster or disruption. MSA helps you pinpoint critical processes and identify the recovery time objectives needed for your business to survive a process disruption, along with an analysis of internal and external dependency relationships. We also prioritize these processes in relation to your organization's overall objectives. Where possible, we will quantify the loss impact from both a business interruption and a financial standpoint.

Emergency Response Planning

An emergency response plan defines the procedures employers and employees must take to respond to and stabilize an emergency situation. MSA's emergency response planning assessment can assist in identifying areas for improvement in your organization's emergency response plan. We will also review and assess your IT department's emergency response procedures and, if needed, provide recommendations.

Developing Recovery Strategies

The recovery strategy you choose takes into consideration various disaster and disruption scenarios and provides proactive alternatives. Strategies are based upon the criticality of information systems and data, technical and non-technical requirements, recovery objectives and your IT department's recovery needs, as well as your organization's risk tolerance level. MSA's technical staff can assist in developing your recovery strategy and in evaluating resources and facility requirements needed to recover your critical business systems.

BC/DR Plan Development

The BC/DR plan is a working document that ensures the on-going availability of key business services and IT operations in the event of a business interruption. It guides employees through the process of declaring a disaster and outlines data restoration and operating procedures required to support your recovery strategy. Specifically, the BC/DR plan addresses restoration of operational systems, responsibility for administrative functions, facility environments, logistics, and user support.

MSA offers a flexible approach to help you respond to a disaster by supplementing your in-house planning process. We can develop a BC/DR plan for your organization or review your current plan and make recommendations based on our findings.

Recovery Center

Selecting an appropriate facility that will host redundant information systems and/or recovery operations that help you restore critical business applications is an important task. You should be confident that the recovery site you choose has the facilities, resources, technical support and administrative services you might need to restore and maintain operations following a disaster.

Since 1963, MSA has designed redundancy into our information systems to protect clients' data. Leveraging our own experience, we can help you evaluate the features, benefits and advantages of alternate data/recovery centers and recommend viable options for your company's specific needs.

Exercising and Maintaining the Recovery Plan

Testing your company's business continuity/disaster recovery plan is critical to ensuring a successful recovery. These exercises are designed to uncover issues in the plan. This allows you to find out what works and what doesn't work and resolve problems before they lead to operational failures. It is also important to maintain your plan, reviewing it annually and updating it as conditions warrant. MSA's BC/DR staff can work with you to structure and test your BC/DR plan, so that you won't be caught off guard when the unexpected happens.

BCP Training and Awareness

Once the BC/DR plan has been successfully tested, it is necessary that all personnel become familiar with its contents, as well as their role and responsibilities in helping the company recover from a disaster. Obtaining feedback from staff in order to ensure that responsibilities and duties are understood is critical to the overall success of your plan and ultimately to your recovery. MSA can assist your company in implementing or executing BCP training and awareness so that business continuity/disaster recovery becomes a routine practice within your organization.

Sarbanes-Oxley

MSA provides consulting services to assist clients with an audit under the Sarbanes-Oxley Act. We will put a team together that is responsible for conducting interviews, producing models and documentation, and analyzing a list of relevant internal financial and IT controls. Our recommendations will enable the client to meet all the areas of concern raised by their auditing firm.

Network Security

Today, all businesses need a complete security solution. MSA can help you assess the potential risk to your business of information security threats and vulnerabilities. We can also design a security solution and help you implement the appropriate strategies to reduce vulnerabilities and minimize the risk to your network.

Protection and Detection
  • Security Policy Design

    The implementation of well-formed policies is the cornerstone of an effective security infrastructure. MSA will help your company review/design fundamental policies for information security.

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